Andrew Schoenbeck | Page 5
Service Advisor
Covert Buick GMC
11750 Research Blvd Suite D
Austin, TX 78759
57 Reviews
Write a Review57 Reviews of Andrew Schoenbeck
October 01, 2023
Our service provider Andrew is amazing! ! He stays in touch constantly. He’s professional and knowledgeable. Unfortunately the dealership rates are ridiculously too high to use the dealershi ! He stays in touch constantly. He’s professional and knowledgeable. Unfortunately the dealership rates are ridiculously too high to use the dealership for repairs. More
September 30, 2023
Ryan was great. He made sure the experience was pleasant. David explained the rental agreement and the expectations. Ryan explained what was found out about my auto. He made sure the experience was pleasant. David explained the rental agreement and the expectations. Ryan explained what was found out about my auto. Thanks for the personalized service More
Other Employees Tagged: Mark Cordes, Nathan Townsend , Bart Townsend
September 25, 2023
Andrew did an amazing job listening to my concerns about my vehicle. I was close to selling it after this maintenance, now it drives so well and has no problems, I decided to keep it. I can't thank Andrew my vehicle. I was close to selling it after this maintenance, now it drives so well and has no problems, I decided to keep it. I can't thank Andrew enough for the great professionalism and depth of knowledge. More
September 25, 2023
No loaner program exists. Need to arrange for your own transportation. Service was relatively quick. We were done when they said we would be done. Need to arrange for your own transportation. Service was relatively quick. We were done when they said we would be done. More
September 23, 2023
They were efficient, kind, respectful and accurate. I didn't expect a car wash and interior cleaning, so that was a super pleasant surprise. Everyone was so nice, and it was a smooth process. I didn't expect a car wash and interior cleaning, so that was a super pleasant surprise. Everyone was so nice, and it was a smooth process. More
Other Employees Tagged: Mark Cordes, Nathan Townsend , Bart Townsend
September 22, 2023
I love how you guys give honest and great customer service. When i was with Town North Nissan and experienced car trouble they did everything they could to not replace any parts and were waiting for m service. When i was with Town North Nissan and experienced car trouble they did everything they could to not replace any parts and were waiting for my warranty to end. However with Covert GMC I wasn’t even sure i was still under warranty as long as I’ve had my car. But you assured me that i was covered, helped me with travel while my car was being fixed, and also truly did not charge me a penny. You took care of me and my vehicle and i have not seen this customer support from a dealership in a very long time. Thank you so much! -Shanieka More
Other Employees Tagged: Mark Cordes, Nathan Townsend , Bart Townsend
September 18, 2023
Came in for a service and had a great customer service experience overall. Will definitely be coming back. experience overall. Will definitely be coming back. More
Other Employees Tagged: Mark Cordes, Nathan Townsend , Bart Townsend