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Andy Poole
Andy Poole at Zimbrick Nissan
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Andy Poole | Page 4

Service Consultant

Zimbrick Nissan

5330 High Crossing Blvd
Madison, WI 53718

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4.5
35 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

11 yrs, 2 mos

4.5

35 Reviews

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35 Reviews of Andy Poole

September 25, 2023

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Employee Rating

Great people. ..great customer service. I bought my Nissan Murano there and have it serviced there too More

by JKALLERUD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Meinholz, Ryan Wilmot, Breanna Ruffolo

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Sep 25, 2023

Zimbrick Nissan responded

Thank you for the 5-Stars!

September 24, 2023

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Employee Rating

I needed to have new brakes put on my car and Zimberic got me in quickly and the service was great and got my car back when they said I would. Everyone was friendly. More

by redmillion
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Recommend Dealer
Yes
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Sep 25, 2023

Zimbrick Nissan responded

We appreciate the kind review! Glad to hear we were able to get you back on the road in a timely manner. We look forward to seeing you again!

September 23, 2023

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Does an excellent job and gets everything up to point and there all very friendly people More

by houa_xiongster
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Recommend Dealer
Yes
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Sep 23, 2023

houa_xiongster responded

Your Great

September 11, 2023

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Rude customer service, didn’t follow instructions left on paper at drop box, overcharged me. Overall bad work, rude employees, and over charged. Would give zero stars if I could. Go anywhere but here. More

by Kevin Richardson
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Nguyen, Dylan Olson

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Sep 18, 2023

Zimbrick Nissan responded

Hello Kevin. We are sorry to hear where you had your vehicle serviced did not follow the instructions you left on your drop off paperwork. We've searched our records and cannot find a recent visit to Zimbrick Nissan. Since you have not been here, we find it unfair to tag all of our service staff in a 1-star review. In fact, had your vehicle been here for service, you'd find our staff very prompt and courteous to our customer requests. In the future, we'd love for you to visit us and find out first person how outstanding our loving care service is and what Zimbrick has become known for.

August 30, 2023

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I have always been very satisfied with the service I have received. Every person I have been in contact with has been professional and courteous. That’s why I keep coming back. More

by Elizabeth
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Nguyen

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Aug 31, 2023

Zimbrick Nissan responded

Thank you, Elizabeth! We greatly appreciate your continued support!

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