Angela Wilson

I'm disappointed that initially I had to communicate via text about my vehicle with a service person. Also I was giving a price via text of 3,000 dollars to repair my air-conditioning in my vehicle. The tex text about my vehicle with a service person. Also I was giving a price via text of 3,000 dollars to repair my air-conditioning in my vehicle. The text also stated that the windshield might break. I called to talk with a person and was told that I would be responsible for the windshield if it breaks. I still can't get no understanding about having to pay for something I did not break. My windshield is not broken, so if it breaks, I feel that I should not be responsible. I was also told that a windshield would cost about 800 dollars. 4000 dollars to fix air-conditioning is ludicrous, and yet I spent 223 dollars on a diagnostic. I wish I could have my air-conditioning fixed, but the prices are unreasonable. I am a unhappy customer. More

by kammypooh07 Verified Customer Verified Customer

Report | Print

The only reason I brought my truck back into your shop was because I had my transmission worked on about two months ago, and you did not identify that my serpentine belt was shredded and half the width th was because I had my transmission worked on about two months ago, and you did not identify that my serpentine belt was shredded and half the width that it was supposed to be. This was a return visit because my multi point inspection was not completed properly. More

by kyle.smith Verified Customer Verified Customer

Report | Print

Absolutely the best service . I was well takin care of and the problem was fixed quick and efficientl … I was well takin care of and the problem was fixed quick and efficientl … More

by bajatj Verified Customer Verified Customer

Report | Print

The cost increase on a basic oil change is not justified. i wont pay 129 i wont pay 129 More

by scoob672003 Verified Customer Verified Customer

Report | Print

They did a good job and completed the servicing really fast. I will use them again. fast. I will use them again. More

by bjermannjr Verified Customer Verified Customer

Report | Print

I was impressed with my salesman Joshua. Everyone went out of their way to insure I was happy. Everyone went out of their way to insure I was happy. More

by orginaltigger Verified Customer Verified Customer

Report | Print

Friendly service adviser Anna. Quick service, nice waiting room, nice dealership. First come first serve service is nice. Quick service, nice waiting room, nice dealership. First come first serve service is nice. More

by Buttley Verified Customer Verified Customer

Report | Print

very efficient and a good value. never have any issues with service , and courteous and prompt. highly recommend. never have any issues with service , and courteous and prompt. highly recommend. More

by scoulter1957 Verified Customer Verified Customer

Report | Print

Friendly and respectful every area was very clean, wait time for service was excellent thanks time for service was excellent thanks More

by Hershel_leech Verified Customer Verified Customer

Report | Print

The service was very good everything was as good on my truck the service technician was very helpful the young man that checked me in was very polite and spoke very a soft voice I would use Serra Chevrole truck the service technician was very helpful the young man that checked me in was very polite and spoke very a soft voice I would use Serra Chevrolet in the future but I have only one complaint it need to be handicap accessible I saw a older Lady trying to get up them steps but could not make without a help from a waiting customer I want to Thank Serra Chevrolet ❤️ More

by Stella Johnson Verified Customer Verified Customer

Report | Print