Angie Berg

Volkswagen of Downtown Chicago Has amazing customer service and when It was time for maintenance and service on my vehicle again I experienced great customer service! service and when It was time for maintenance and service on my vehicle again I experienced great customer service! More

by bryanlewis24 Verified Customer Verified Customer

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Went to 4 different dealerships and by far Volkswagen was the most professional experience And welcoming experience ever. Thank you Julian Angie for being so helpful and knowledgeable about your vehicles! the most professional experience And welcoming experience ever. Thank you Julian Angie for being so helpful and knowledgeable about your vehicles! More

by mario310 Verified Customer Verified Customer

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Matt has been amazing in his customer service and in resolving my issues. I had some issues with my brand-new car; that he took the time to resolve my matter in high regard. He oversees every detail to resolving my issues. I had some issues with my brand-new car; that he took the time to resolve my matter in high regard. He oversees every detail to give me the best results and the best customer care. He ensure that my brand-new car was serviced correctly. He also, curated trust and respect with me. He cares for the safety and security of EVERY customer. His customer service and care was top-notch!! Thank you so much, Matt, I would definitely recommend you and Mike Szafraniec (Service Maintenance Team). More

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It was an easy and pleasant experience dealing with Angie and Julian at VW Chicago Downtown. All the process was done remotely making it a great overall experience and Julian at VW Chicago Downtown. All the process was done remotely making it a great overall experience More

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Very good service. Angie explained very well about the car and was always willing to help. Angie explained very well about the car and was always willing to help. More

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Angie was great to work with! I found the car I needed and got a great deal! I found the car I needed and got a great deal! More

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Angie stepped in at the right time and was able to exceed all of our expectations! She was very communicative, had a deep understanding of the lease & car, and was able to get us an amazing deal! I would rec all of our expectations! She was very communicative, had a deep understanding of the lease & car, and was able to get us an amazing deal! I would recommend her to anyone looking to purchase a car from VW of Downtown Chicago. More

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Angie and Matt were awesome! Got the car I wanted from a friendly, helpful staff! Got the car I wanted from a friendly, helpful staff! More

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Very nice place to visit because everybody was so nice. This place is very clean and well kept. The place was very well decorated and put together. I'm Thankful Syrell was my sales personal. He answered al This place is very clean and well kept. The place was very well decorated and put together. I'm Thankful Syrell was my sales personal. He answered all my questions and was very informitive. More

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Michael Lichter and his service team are absolutely fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home the fantastic! I recently began a three year lease of a 2023 Tiguan. The car is a perfect fit for my family. However, when we got the car to our home there were some things not working. Michael, connected his in house experts with the experts from VW and found the problem and got it fixed up right away. Thank you, Michael for your patience and most appreciated assistance. More

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