Ann Henson
Ann Henson at Fred Anderson Kia

Ann Henson

Receptionist

Fred Anderson Kia

9209 Glenwood Avenue
Raleigh, NC 27617

5.0
12 Reviews
5.0

12 Reviews

Write a Review

12 Reviews of Ann Henson

December 08, 2023

Dealership Rating
Employee Rating

Excellent customer service the salesman and the finance gentleman made the transcition fast and easy More

by Jorgeposse67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Fred Anderson Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Kia of Raleigh! If you have any further questions, please don't hesitate to reach out!

December 08, 2023

Dealership Rating
Employee Rating

We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful More

by Thatguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Moody, Oscar Arechiga

Dec 12, 2023

Fred Anderson Kia responded

Thank you for your feedback. We would like to speak with you directly regarding your experience. At your convenience, please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net.

October 14, 2023

Dealership Rating
Employee Rating

Mark Wilson and Ryan Aquino were very honest and helpful with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by More

by joanaugust2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Walton, Marcus Colbert , Ryan Aquino

Oct 16, 2023

Fred Anderson Kia responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Kia of Raleigh! We sincerely thank you for the positive review and look forward to seeing you again soon!

September 26, 2023

Dealership Rating
Employee Rating

Due to my credit. I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed More

by gordonbriana920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lee McKoy, CJ Cotton, Oscar Arechiga , Mike Malone

Sep 29, 2023

Fred Anderson Kia responded

gordonbriana920, thank you for your feedback. This is not the kind of service we are known for. We would like to get more details about your visit and work towards a resolution. At your convenience, please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net.

August 04, 2023

Dealership Rating
Employee Rating

Ericson was great! He was attentive. The financing was easy along with my trade in. More

by lindsay.blystone21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Sider , Ericson

Sep 25, 2023

Fred Anderson Kia responded

Hi Lindsay, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Kia of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2022

Dealership Rating
Employee Rating

Great place to buy a car. My experience there was pleasant and everyone was friendly. The process was fun and enjoyable More

by ebonyslindsay90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Fred Anderson Kia responded

Hi, thank you for your kind words and this wonderful review of Fred Anderson Kia of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

March 16, 2022

Dealership Rating
Employee Rating

Oscar in sales & Seth in finance were very helpful. Service staff I talked to was unfriendly.& arrogant More

by ws
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Heilman, Oscar

Mar 16, 2022

ws responded

l would consider looking@ Fred Anderson Kia for a next car, I will go elsewhere for non-warranty service

June 07, 2021

Dealership Rating
Employee Rating

Great service, very friendly! Does what they said they could do. I deal with Wendel only when it comes on buying cars! Very Friendly ! Roy Gurley More

by ROY GURLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Trafelet, Brittany Moody, Kevin Murray , Jeremy Day, Jason Fazekas, David Foster, Justin Heilman, Wendell Majette, Samantha Wozniak

Jun 08, 2021

Fred Anderson Kia responded

Hi Roy, thank you so much for your positive comments about Fred Anderson Kia of Raleigh! We sincerely thank you for the positive review and look forward to seeing you again soon!

January 18, 2020

Dealership Rating
Employee Rating

Jim was absolutely amazing to work with! He was super patient and went above and beyond to make sure I was completely taken care of! He made the buying experience fast and painless! More

by Shouck325
Recommend Dealer
Yes

Other Employees Tagged: Lee McKoy , Justin Heilman, Don Meriweather, Pam Shelton, Jim Weil

Jan 20, 2020

Fred Anderson Kia responded

Thank you for sharing your feedback! I will be sure to share your kind words with Jim. Drive safe!

December 04, 2019

Dealership Rating
Employee Rating

Absolute phenomenal customer service! I’m so glad I decided to trade my car in with you guys! I felt amazing driving off! Thanks for all of the help you guys! More

by Alasiamarieparker
Recommend Dealer
Yes

Other Employees Tagged: Tom Trafelet, Brittany Moody , Jeremy Day, Justin Heilman, Don Meriweather, Samantha Wozniak

Dec 05, 2019

Fred Anderson Kia responded

We appreciate the positive review, Alasia! Take care.

1

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