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Anna Kaloshina
77 Reviews
Dealership Experience
4 yrs, 7 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
Russian
77 Reviews
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77 Reviews of Anna Kaloshina
February 22, 2026
I recently purchased a Lexus NX350 from Lexus of North Miami through the Costco Auto Program, and the overall experience reflected a well-structured and professionally managed operation. Sierra, the sa Miami through the Costco Auto Program, and the overall experience reflected a well-structured and professionally managed operation. Sierra, the sales representative assigned through the Costco program, demonstrated consistent communication, accuracy in inventory representation, and full adherence to the Costco pricing guidelines. The vehicle configuration discussed matched our expectations, and no additional fees were introduced beyond the disclosed program structure. Financing terms reviewed prior to our visit were aligned with the dealership’s published promotional rates. When the original unit we selected became unavailable shortly before our arrival, we were offered the same model in a higher trim level, with the identical interior and exterior color combination, at the previously agreed pricing. That adjustment reflected flexibility and customer-oriented decision-making. Ana in Finance conducted the documentation and product presentation process in a thorough and professional manner. Options were explained clearly, and our selections were respected without unnecessary pressure. Christian provided an insurance review across multiple carriers and offered objective comparisons, allowing us to make an informed decision. The end-to-end transaction lasted approximately four hours. All stages were handled appropriately; however, the finance phase represented the most time-intensive portion of the visit. Improving efficiency in that segment could further elevate an already strong customer experience. Overall, the team operated with transparency, structure, and respect for the buyer’s decisions. Based on this transaction, I would recommend this dealership to prospective Lexus customers, particularly those utilizing the Costco Auto Program. More
by Noelia
Other Employees Tagged: Sierra Hendricks
February 14, 2026
Dealer is not customer centric. Not an inviting atmosphere. Too much focus on bottom line Not an inviting atmosphere. Too much focus on bottom line More
by ALEX.M.MORALES
Verified CustomerOther Employees Tagged: Isaac Rodriguez
February 10, 2026
Everything was explained and all questions were answered. Very happy to have chosen this dealership Very happy to have chosen this dealership More
by Karinafdez26
Other Employees Tagged: Andrew Verneuil
January 14, 2026
Amazing dealership and service lounge. The Germans need to take note. Great selection, easy buying process. Fair pricing. Staff is enjoyable to work with. Frank V. Sales Rep. Knows the ve The Germans need to take note. Great selection, easy buying process. Fair pricing. Staff is enjoyable to work with. Frank V. Sales Rep. Knows the vehicles well and provided Superb service. I am very happy with reception, processing, stock, purchasing, and ownership. More
by elisevenllc
Other Employees Tagged: Alfred Utset, Frank Vidal
December 22, 2025
I received excellent service. The salesperson, Kristine, was very friendly and knowledgeable about the SUV I leased The salesperson, Kristine, was very friendly and knowledgeable about the SUV I leased More
by MARIABARTLE2009
Other Employees Tagged: Kristina Shadrina
December 16, 2025
Although I live in Broward County, Lexus of North Miami has been my preferred dealer. has been my preferred dealer. More
by npharris4528
Other Employees Tagged: Bobby Rahmani, Gus Arcon, Christian Marshall, Marysabel Carrasco Prada , Ronald Campos
December 04, 2025
Amazing experience! Anna helped us a lot. Thank you for everything. We will come back defineately Anna helped us a lot. Thank you for everything. We will come back defineately More
by nachkebiakato
Other Employees Tagged: Denis Shadrin
November 16, 2025
100% Transparency. Smoothest ever car buying experience. Tyre (Sales), Ana (Finance), Sean (GM) were all excellent. Keep up the great work. Thanks! 20 Years Lotal L Smoothest ever car buying experience. Tyre (Sales), Ana (Finance), Sean (GM) were all excellent. Keep up the great work. Thanks! 20 Years Lotal Lexus Customer More
by HarshD
Other Employees Tagged: Sean Kamal, Tyrie Yansen
November 01, 2025
Showed me around the showroom and helped me find a perfect car. he was very patient and showed me multiple examples, rei was also amazing perfect car. he was very patient and showed me multiple examples, rei was also amazing More
by Michael Hawk
Other Employees Tagged: Konstantinos Fotiou, Joaquin Castillo , Joel
October 31, 2025
I’m extremely happy with the service provided at this dealer , the agent that works with me was jade this is my second leased with her very professional and helpful recommended 100% Ana the economical ar dealer , the agent that works with me was jade this is my second leased with her very professional and helpful recommended 100% Ana the economical area super nice and of course I was able to lease the car I like thanks More
by nayiletpadilla39
