Anna Kaloshina | Page 3

I had an appointment with Tania to see a Lexus NX250 Premium, I understand that people get busy but her associate Anna hassled me and did not take anything I said into consideration. She wanted to appra Premium, I understand that people get busy but her associate Anna hassled me and did not take anything I said into consideration. She wanted to appraise my car right off the bat, she was very transactional and did not have any consideration for my visit. I WILL NOT be purchasing a Lexus at all especially not from any Craig Zinn dealer, I did not feel like a customer or valued. I am sorry that it has to be this way and please do not ask me to reconsider at all. Tania is a sweetheart and she has been very supportive as well as considerate. But after today, I am done with the Lexus along with the Toyota brand because I have never felt so bad about car shopping which is something I enjoy along with cars and I am working my tail with getting everything together. I am stressed out to the point that, I throw myself into work and my birthday is coming up in which I am not excited about it at all. Also, this car shopping experience has been to the point of being very difficult and I do not have a relationship with anyone because of this. There is NOTHING you all can do to help this situation at all and I thank you all for your time along with your support. Thank you for your help and efforts. More

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Great customer service and sales/product team! They do understand your particular needs and wants! They do understand your particular needs and wants! More

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Anna was helpful, very friendly and had a lot of patience with me in finding the right car. When I inquired online about an IS350 F Sport she contacted me pretty quickly. We set up a date and time to meet an with me in finding the right car. When I inquired online about an IS350 F Sport she contacted me pretty quickly. We set up a date and time to meet and I drove from West Palm Beach to Miami. I didn't find the IS350 F Sport that I wanted due to low inventory, but the RC 300 in the showroom caught my eye. I test drove an RC350 and an RC 300 F Sport. I fell in love with both, but ultimately ended up with the RC 300 F Sport with the white exterior and red interior. I've owned the car for about a week and enjoy driving it. It is a head turner for sure especially since there aren't any RCs on the road. I wouldn't mind taking the drive to Lexus of North Miami for another Lexus in the future. Thanks again Anna, your professionalism and friendliness made my car buying experience much better than I expected. I almost forgot to mention the gentleman that works for progressive named Gabriel saved me a lot of money on car insurance. More

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