Annie Lam at Jim Butler KIA

My experience at Jim Butler KIA was amazing. This was the first time I purchased a car on my own and they made it all so easy. Annie was very helpful through e-mail and had the car ready when I arrived for a test drive. Tim took over my paperwork and helped get me to the payment amount I was comfortable with. Then Justin wrapped it all up with the financing. Overall a very smooth transaction and it was only 2 hours, which is a very short time when buying a new car. I love my new KIA Soul and will recommend Jim Butler to many people!

Was this review helpful to you?    Yes | No Thank you

I recently purchased a 2013 Kia Optima after trading in my 2012. I loved my previous car so much that I wanted another one exactly like it but with a few more options. Annie was so incredibly helpful when I spoke to her on the phone and then Brandon made everything so easy when I got to the dealership. He was very straightforward and helpful and answered every question that I had. Justin explained the finance portion thoroughly and was very informative. I am sold with Jim Butler Kia and their wonderful staff. Best car buying experience I have EVER had!

Was this review helpful to you?    Yes | No Thank you

I searched all over for a new car at the best price, this dealership was hands down the easiest choice. Every question, thought or idea I had was treated with the best customer service. I have never had a better buying experience and have complete confidence that the service will continue to be excellant throughout the ownership of my new car. Everyone was super friendly and completely professional at all times!

Was this review helpful to you?    Yes | No Thank you

Highly recommend Jim Butler - best experience we ever had buying a new car, the staff was wonderful, up front and honest, no "game playing" just fair and honest folks - we love our new car and thanks to the pleasant experience at Jim Butler there is no buyers remorse. Thanks so much Annie, Greg and Justin!!!

Was this review helpful to you?    Yes | No Thank you

I highly recommend Jim Butler Kia to anyone looking to purchase a Kia. I have been putting off buying a car for quite some time partly because I didn't want to deal with the experience. My experience at Jim Butler has completely changed my feelings. I started with Annie and she was open, honest and answered all my questions in a timely manner. I never felt pressured and when I had more questions she answered those. When I went into the dealership and met with Andrew, the experience continued to be a good one. Andrew found the exact car I was looking for, let me take it for a test drive, answered all my questions and never pressured me to make a decision. He let me decide if this is the car I wanted. And I did. Next I met with Justin who explained all the financing at the level of detail I wanted. Lastly, Andrew spent time with me after the sale was over explaining all the features on my new car and said if I had questions after I left, to just give him a call. I couldn't have asked for a better team of people to work with.

Was this review helpful to you?    Yes | No Thank you

I cannot even begin to tell you how absolutely wonderful Jim Butler Kia in Chesterfield Valley was when I purchased a new 2013 Kia Sportage. Amanda and Annie were the ones who answered my e-mails. They were efficient and knowledgeable. I settled a deal with these two women and went to the dealership to purchase the vehicle.

At the dealership I met with Don who test drove the vehicle with me. Don is very personable and has a true passion for helping you, the customer.

Finally, I worked with the finance manager, Justin. Justin is very down-to-earth and easy to talk to. When it comes to finance, to me the most important part of the entire transaction, wouldn't you want someone who is funny, down-to-earth and understanding? Justin is all these things and more.

All of the employees I came in contact with were consummate professionals.

This is my first experience buying a new car. I can honestly say it exceeded all of my expectations. Jim Butler Kia in Chesterfield Valley is the way to go!

P.S. Make it easier on yourself and the wonderful staff at Jim Butler Kia by doing your homework before you purchase a vehicle. It will make everything smoother.

Was this review helpful to you?    Yes | No Thank you

Jim Butler- has been the best buying experence we have ever had. Nothing was difficult. The process was easy- Annie was up-front and awesome.Justin had everything ready for us when we walk through the door.Andrew gave us a great tour of our car and answered all of our questions on the spot... a great team. We will diffently recommend to everyone!!!
Thanks everyone,
Greg and Katie Frank

Was this review helpful to you?    Yes | No Thank you

My Experience with Jim Butler KIA started on-line with Annie. She contacted me immediately following my inquiry. I had extenuating circumstances and she was very understanding. She also had me fill out an on-line credit form to see where I stood as far as purchasing a new car. She spoke to the credit man (Tim) and told me that I should have no problem purchasing a car! I was shocked and was in disbelief.
I made an appointment and when I arrived Annie was there to greet me along with Andrew and Tim. They were ALL EXTREMELY nice, Very accomodating, not overbearing and did not pressure me or make me feel small because of my circumstances. The whole process went so smoothly that it was almost too good to be true. BUT, IT WAS TRUE! Everything went off without a hitch! I got the loan and I got the beautiful dream car that I wanted!
I have purchased several new cars throughout my life and this is far and above the BEST experience that I have ever had. I want to thank all the staff at Jim Butler KIA and I want you all to know that I have already bragged about you and have recommended your dealership to many of my friends.
Please know that whenever I am in the market for a car, that I WILL be coming back to Jim Butler KIA!!!
Thank you SO much!
Sharon Pashia

Was this review helpful to you?    Yes | No Thank you

I definately recommend Jim Butler Kia. Once I decided on the Kia Sportage, I shopped all the local St. Louis dealers. Jim Bulter gave me the best price on the new car, the best price on my trade in, and the best customer service. Andrew Cohen, my sales consultant, was awesome. I felt he was on my side throughout the entire process and gueninely wanted me to leave with a good deal and a good experience. Next time I buy a car, I will call Andrew first.

Was this review helpful to you?    Yes | No Thank you

I love my new car and so thankful to have real people that are honest, friendly, and was working to help me not just make a sale. I will be a life time customer :) Thank you so much

Was this review helpful to you?    Yes | No Thank you