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Anthony Couvertier

Overview Reviews (121) Inventory (337)

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Anthony Couvertier

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Anthony Couvertier | Page 3

Business Manager

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.7

121 Reviews

Overview Reviews (121) Inventory (337)

4.7

121 Reviews

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121 Reviews of Anthony Couvertier

November 24, 2021

Dealership Rating

Employee Rating

Everybody’s dealership is a crook they tried to charge me $8000 over the buyout of my car I will never go back to that place again nor will I buy another Chrysler car again because of my experience $8000 over the buyout of my car I will never go back to that place again nor will I buy another Chrysler car again because of my experience More

by Ucanseme

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Frank Pena, Julio Nunez

Helpful 0

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Dec 09, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to provide straightforward service and a great value to our customers and we are very disappointed that we left you with the wrong impression. We are sorry for the frustration and we would appreciate the opportunity to speak with you and see if there is anything we can do to improve your experience. Thank you, Kim Spencer - Customer Experience Coordinator - 718-547-5500 ext 436

Dec 09, 2021 -

Ucanseme responded

No Never will I give u a second change that’s hole day of my life I’ll never get back I called a week before I made an appointment I got up at 4 AM to drive from Staten Island to the Bronx the guy on the phone told me no problem come on down be here at 7am will take care of you biggest mistake I’m done I’m writing a letter to Chrysler. You also messed with my fuses and did something to my stereo system now it keeps glitching on and off as I drive so now I have to deal with that . I do expect my hundred dollars that you charge me for an oil change refunded to meet immediately. And I’m not going to stop here Your dealship tryed to hustle me. Thank God I called Chrysler when I was there and they told me to leave that place immediately 8000 over my buy out price is ridiculous just leave . So I tried and it took them 40 minutes to get my truck ask me to wait outside In the freezing cold that was the last straw.

Jan 03, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry that we lost your business. Due to inventory shortages, market-adjusted pricing is the norm in all dealerships at this point. We sincerely apologize for any inconvenience caused. Symone Ellison - Customer Success Specialist - (877)-811-9330

November 20, 2021

Dealership Rating

Employee Rating

Tryed to rob me with buy out lease asking 6000. More then the lease buy out. the lease buy out. More

by Ucanseme

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Helpful 0

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Dec 06, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We genuinely want the best for our guests, and it's hard to hear that you've gathered a different impression after your visit with us. We would be grateful for the chance to learn more details about what transpired so we can address this feedback adequately. It would mean a great deal if you would kindly reach out to our Customer Care Team at (877)-811-9330. Thank you.

October 28, 2021

Dealership Rating

Employee Rating

Service was amazing. I left with a brand new Grand Cherokee 2021. Highly recommend to anyone. Cherokee 2021. Highly recommend to anyone. More

by venturasanchez1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We are thrilled that our team took such great care of you and helped you drive away in a new 2021 Jeep Grand Cherokee! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your positive experience. Enjoy the ride!

October 13, 2021

Dealership Rating

Employee Rating

I received the best treatment in this place, thanks Joe your the best - helped me with my Audi A6 your the best - helped me with my Audi A6 More

by job4angel79

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Frank Pena, Julio Nunez

Helpful 0

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Oct 13, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Joe and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your Audi A6, and we hope to see you back again down the road!

September 27, 2021

Dealership Rating

Employee Rating

Grate customer serves and grate attitude the service was fast and my car was not oily fast and my car was not oily More

by dhanpaul9110

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Julio Nunez, Frank Perez, Kevin Marciano, Maggie Matir, Chris Dayka, Tomy Vithayathil , Rob Aristy, Kayla Benitez

Helpful 0

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Sep 28, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your five-star feedback! We are happy to hear that you and your vehicle were well taken care of by our team here at Eastchester Chrysler Jeep Dodge Ram. Safe travels until we see you again!

August 28, 2021

Dealership Rating

Employee Rating

2nd car with this dealership. This time was even better than the last. In and out in a couple of hours. Great customer service and I love my new whip! 🙂 than the last. In and out in a couple of hours. Great customer service and I love my new whip! 🙂 More

by Domani.Hinton

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hector Jiminez , J, Rivera

Helpful 0

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Aug 29, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This review made our day, Domani! Congratulations on your newest car - and thank you for trusting the Eastchester Chrysler Jeep Dodge Ram team to help you find the perfect ride for a second time. We hope you enjoy it for years to come!

August 05, 2021

Dealership Rating

Employee Rating

Felt very comfortable. Usually you would go to a dealership and feel like they are trying to swindle you but not here. I really appreciate the service. dealership and feel like they are trying to swindle you but not here. I really appreciate the service. More

by QSLOBERT

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Shawn Cameron , Anthony

Helpful 0

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Aug 05, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We love hearing that our customers feel happy and comfortable with us! Come back soon! - the Eastchester Chrysler Jeep Dodge Ram team

July 19, 2021

Dealership Rating

Employee Rating

My experience with dodge dealership was great. Anthony made sure I left the dealership in the exact truck I wanted. I’m so happy with my new truck made sure I left the dealership in the exact truck I wanted. I’m so happy with my new truck More

by galanteinc1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Cameron , Anthony

Helpful 0

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Jul 19, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Making our customers happy makes us happy! Thank you for trusting the Eastchester Chrysler Jeep Dodge Ram team to pair you with the perfect truck - we hope you enjoy it for years to come!

July 16, 2021

Dealership Rating

Employee Rating

I will be filing a complaint with attorney general regarding being charged 6k over sticker price . It was never disclosed plus many promises of features trick should have that it didn’t . That’ regarding being charged 6k over sticker price . It was never disclosed plus many promises of features trick should have that it didn’t . That’s ok as long as we pay the correct price no disclosure of the extra 6 k we didn’t notice till we reviewed the invoice we had been charged 61k instead of 55k . More

by BRANDALEXANDER

Verified Customer

Price

Recommend Dealer

Other Employees Tagged: Frank Pena, Julio Nunez

Helpful 2

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Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry to hear you're unhappy with your deal, and we apologize that your truck is missing some preferred features. We'd love to help rectify this situation however we can. Would you please give our Customer Care Team a call at (877)-811-9330 so we can see what we can do to assist? Thank you.

July 15, 2021

Dealership Rating

Employee Rating

Courtesy and professionalism they explain everything to me that was going on with my car a great place to go and get your vehicle checked me that was going on with my car a great place to go and get your vehicle checked More

by milton.fields.mf

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Frank Pena, Julio Nunez, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Helpful 0

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Jul 16, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

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