Anthony DeAngelis | Page 20

Excellent service! Anthony DeAngelis was awesome! Most enjoyable experience purchasing a vehicle. I would definitely recommend Flood In Wakefield, Rhode Island to friends and family. enjoyable experience purchasing a vehicle. I would definitely recommend Flood In Wakefield, Rhode Island to friends and family. More

by NURSEKARA14 Verified Customer Verified Customer

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Nobody does it better!!! The title sums up Flood Mazda! From the Sales Staff to the Finance Director to the Management but above all the Service Department, Flood's Staff is The title sums up Flood Mazda! From the Sales Staff to the Finance Director to the Management but above all the Service Department, Flood's Staff is courteous, knowledgeable and professional Everyone there goes above and beyond to make sure the the Flood experience is without any problems whatsoever!! Steve Furtado always ensures that my vehicles are serviced in a timely and professional manner! He is the reason why I continue to make the drive to Flood to have my vehicles serviced. I always trust implicitly his advice and recommendations as he genuinely cares about Flood's customers and the reputation of the entire dealership... More

by A. G. Palazzo Verified Customer Verified Customer

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Bad tempered manager This dealership canceled the deal with me the next day after I paid $500 deposit and agreed them to check my credit report. The reasons they said a This dealership canceled the deal with me the next day after I paid $500 deposit and agreed them to check my credit report. The reasons they said are: 1. There is one mistake on my proof of income so that they met problems when applied for auto loan for me. 2. They saw my bad review about them on Google(my original review is attached below) and thought I am not happy. For the first reason, I told them that I am able to pay cash. No need for loan then. For the second reason, I told them I am happy about the deal, especially after I wrote the review. They still wanted to cancel the deal with me, so I believe that the true reason is, they are not happy with my review. I understand they have the right to cancel the deal, I respect that, also they returned the $500 deposit back to me. But I saw their reply to my original review on Google. I just want to point out: 1. My original review is real and objective. The dealership also admitted. We can just leave people judge. 2. They can cancel the deal because they didn't let me sign the purchase contract. What they let me sign is just an intent and an agreement for credit checking, they also didn't give me any copies of those documents. I lacked of experience so I failed to noticed this. I don't know if the dealership forgot to give me or they did it on purpose. 3. I am not a fraud(the dealership replied to my original review saying I am a possible fraud). After Flood Mazda canceled the deal with me, I visited another dealership and bought same model car by cash. It is a lovely 2017 Mazda Grand Touring AWD, the another dealership offered me excellent service and saved me $800 compared to Flood Mazda. So my suggestion is, you can visit Flood Mazda when you want to buy or lease a car. They have an amazing building and an excellent receptionist Jason. Try going with salesman Anthony Deangelis, you will receive perfect service. The finance director Cody is also professional even though he still need to work on his communication skill in complicated situation. But be careful with the General Manager Russell Cunha, you'd better serve him as he is the consumer. Otherwise he will fire you:"You are not my consumer when you are unhappy". And also watch out what you have signed, don't forget asking the copies. I can prove everything I said here. I have the receipt that I bought my new car from another dealership. I have a phone recording when talking to Flood Mazda people(I had asked for their permission before recorded). If Flood Mazda still want to argue with me, I don't mind sending this to Mazda headquarters and Rhode Island consumer protection attorney. Happy New Year! ---------------------------------------------------------------------------------------------- My original review:   The dealer who went test drive with me was cold and not prepared. When I asked him the details of the car, he replied “it is posted on our website, why don’t look at it by yourself?” And many other things that made me feel uncomfortable.   Even though I was quite angry, I decided to buy the car because I have visited a couple of dealerships for a month, and I already got tired of this. When I started the buying process, the manager came to me to comfort me. But I refused to talk to him because I was still angry with their service. Then the manager suddenly got angry and yelled to the other dealers “Don’t sell the car to her!” I apologized to him for my ignorance to him. Then he said “Young lady, I gonna teach you a lesson. You drove 1.5 hours here, but I am not going to sell you the car.” Then he left.   I ran outside, it was raining, and the manager was starting his car. I stood in front of his car and apologized to him again then he agreed to sell me the car.   It was my fault not to reply to the manager’s comforts due to another dealer’s arrogance. But I think the manager still overreacted to their customers. I didn’t say any bad words to him, I just didn’t want to talk to him. So I think he is very unprofessional and arrogant.   The other dealers came to comfort me later, they are kind, thank you guys. More

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Excellent Great highly recommend. Love my new car. Easy to deal with. Great service. Super great finance deal. I made a good choice at Flood Mazda! Great highly recommend. Love my new car. Easy to deal with. Great service. Super great finance deal. I made a good choice at Flood Mazda! More

by LISAMCHALOUX Verified Customer Verified Customer

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Awesome! We really enjoyed the experience. Everyone was so helpful and accommodating. I would definitely recommend your dealership to a friend. Anthony went ab We really enjoyed the experience. Everyone was so helpful and accommodating. I would definitely recommend your dealership to a friend. Anthony went above and beyond to ensure that we were happy! More

by clairehall0 Verified Customer Verified Customer

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If this is your first choice, it will be your last!! Idk where to begin. I was upside down in a used car that was falling apart. Credit wasn’t perfect but what was perfect was the staff!! From the Genera Idk where to begin. I was upside down in a used car that was falling apart. Credit wasn’t perfect but what was perfect was the staff!! From the General Manager Russell to the sales staff was perfect! Then the best was yet to come! Working with Cody the Finance Manager was one of a kind! No xx to upfront hard working, honest, and trustworthy! Seriously if you are in the business of looking for a new car give Flood Mazda a chance! If you haven’t thought about buying a Mazda think again! I went from a GMC to a Mazda CX-9 and I couldn’t be happier! If you’re like me you didn’t think Mazda at first the one thing I can say is go try it for yourself! Give the Mazda brand, the staff, and definitely Flood Dealerships a shot! If they can’t make it happen it’s probably not going to happen!! More

by Houle4103 Verified Customer Verified Customer

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Exceptional Service! I went in to trade and lease a new potential vehicle. Both Russell and Anthony were amazing with this process! They explained and showed me a Mazda CX I went in to trade and lease a new potential vehicle. Both Russell and Anthony were amazing with this process! They explained and showed me a Mazda CX-9, which was everything I asked for! Anthony was extremely knowledgeable and explained how all the components of the vehicle functioned, and was very patient with me. Cody in finance was also extremely professional and friendly, and explained everything to me as well! This dealership is the best one out of many that I have been to and purchased from! More

by MDFROMEO Verified Customer Verified Customer

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Buying a new car Anthony DeAngelis was wonderful to work with, and his commitment to helping me find a newer and safer vehicle was appreciated. Cody Harvey, in Finance Anthony DeAngelis was wonderful to work with, and his commitment to helping me find a newer and safer vehicle was appreciated. Cody Harvey, in Finance, also worked wonders in looking into every avenue he could to make financing available and within my means. Will recommend friends and family to those individuals if a need arises. More

by SAMANTHANIC13 Verified Customer Verified Customer

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