Anthony Walding | Page 4

This service experience is our first with this dealership as a result of a relocation from FL to TX. The service advisor and service manager were very professional, excellent communicators/listeners and cust as a result of a relocation from FL to TX. The service advisor and service manager were very professional, excellent communicators/listeners and customer focused. The service needs were significant and the results and responsiveness exceeded our expectations. We’ve found our dealer. More

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Wow! First of all, a part was approved for my SUV that was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the foo was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the food bank picked up my car and returned my car to the food bank (complete with a car wash) before my volunteer shift ended. Anthony, the service manager and Fred, the general manager, went above and beyond to make my experience fantastic! More

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Always a pleasure dealing with Mercedes-Benz of The Woodlands! Their staff is on point at the earliest of hours and they are there even for the late ones. Honestly it’s more like hanging out with a fri Woodlands! Their staff is on point at the earliest of hours and they are there even for the late ones. Honestly it’s more like hanging out with a friend than taking your car in for service! Would highly recommend 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

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The communication between myself and the MB team was outstanding along with the timeliness of the repairs. outstanding along with the timeliness of the repairs. More

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MBOTW is very good at getting you in and out for service visits. The check in is very fast, the loaner process is smooth and the repairs are very fast. They whole team is focussed on service quality and c visits. The check in is very fast, the loaner process is smooth and the repairs are very fast. They whole team is focussed on service quality and customer satisfaction. More

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Gasto Reyes exceeds all my expectations and brings to my attention things about AMG I had never even considered. He is a true professional and an invaluable asset to the Mercedes brand and The Mercedes Ben attention things about AMG I had never even considered. He is a true professional and an invaluable asset to the Mercedes brand and The Mercedes Benz of the Woodlands dealership! More

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Always excellent, very professional. Ashley Mahana always assists in setting up the appointment and let's me know when done. Sales was also a very pleasant experience with Martin Korn. assists in setting up the appointment and let's me know when done. Sales was also a very pleasant experience with Martin Korn. More

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Always friendly, concerned and responsive resulting in an excellent customer service experience! Highly recommended dealership. excellent customer service experience! Highly recommended dealership. More

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MBOTW is a world-class organization! We have purchased several vehicles through them and found both sales and service personnel are highly professional. Our family could not be more pleased. several vehicles through them and found both sales and service personnel are highly professional. Our family could not be more pleased. More

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Customer service is immaculate!! Great Team all around!! I couldn’t be happier with my purchase and not only the VIP treatment, but how I feel when I drive my dream car around town. Thank you ALL SO much!!! I couldn’t be happier with my purchase and not only the VIP treatment, but how I feel when I drive my dream car around town. Thank you ALL SO much!!!! A+++ More

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