Antonio DiFranco | Page 2

Great customer service, overall! From requesting information online to the services offered at the dealership, everything was excellent. My Audi brand specialist, Antonio Franco, wen From requesting information online to the services offered at the dealership, everything was excellent. My Audi brand specialist, Antonio Franco, went above and beyond to help make the buying experience as smooth as possible. Would recommend to anyone! More

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Easy to deal with. Quick in and out with good prices. Thank you very much Quick in and out with good prices. Thank you very much More

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Antonio took care of every detail I was concern about. Very professional crew, unlike the first A4 I got. Very professional crew, unlike the first A4 I got. More

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Impressed! We drove 2 hours to visit this dealership to test drive a used vehicle. The team had the car ready to go when we arrived. Antonio listened to what we We drove 2 hours to visit this dealership to test drive a used vehicle. The team had the car ready to go when we arrived. Antonio listened to what we didn't like about the vehicle to help us find a better option. He, Larry and the team quickly worked together to find us a new car with exactly what we wanted - no small feat in today's world with limited inventory. While we would have normally purchased from our local Audi dealer, they were so incredibly helpful, responsive and professional that they earned our business. More

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Antonio was fantastic - made the experience as easy as possible. Went out of his way to accommodate my schedule, thank you! possible. Went out of his way to accommodate my schedule, thank you! More

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I had an incredible buying experience at Audi Rockville. Antonio's level of service was remarkable. Even in the midst of a pandemic, I felt at home. Antonio's level of service was remarkable. Even in the midst of a pandemic, I felt at home. More

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Unprofessional experience. They tack on a bunch of undisclosed fees in the price and once car is sold they don’t even have the decency to respond back. Really disheartening. undisclosed fees in the price and once car is sold they don’t even have the decency to respond back. Really disheartening. More

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The service that I received at Rockville Audi was The service that I received at Rockville Audi was excellent. Antonio was very welcoming and helpful throughout the whole process. I can't leave out The service that I received at Rockville Audi was excellent. Antonio was very welcoming and helpful throughout the whole process. I can't leave out the finance department, Thanks for your diligence! More

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Antonio DiFranco is excellent! He provides superb customer service. He went to great lengths to describe the car I was purchasing. He was patient throughout the test is excellent! He provides superb customer service. He went to great lengths to describe the car I was purchasing. He was patient throughout the test-drive, discussion, negotiations and paperwork. Antonio is very friendly and competent. He is a true asset to your dealership. This is the second car that we have purchased from him this year. More

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Salesman was nice, overall experience was okay My salesman Antonio was nice. The whole process took too long, perhaps because it was Saturday. Even when you don't need financing, you have to wait My salesman Antonio was nice. The whole process took too long, perhaps because it was Saturday. Even when you don't need financing, you have to wait to go through the whole drown out process with the finance manager just to turn down all of the extra things that they want you to buy. The used vehicle we bought needed a new battery within 1-1/2 weeks, I feel like they knew that would be a problem. I told them after the purchase but they ignored that issue. More

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