Antonio Jones

Going into this car buying experience expecting the worst, I was wonderfully surprised on how great it actually ended up being. Kevin Katz is patient and caring. He went above and beyond in making sure worst, I was wonderfully surprised on how great it actually ended up being. Kevin Katz is patient and caring. He went above and beyond in making sure that my needs were not only met but also exceeded. I love my new car! I am also happy to be a member of the Steve Schmitt Kia community. They will definitely continue to receive my business If you’re looking for a great deal on a new or used car, SUV or truck, please go see Kevin and James (finance manager) at Steve Schmitt Kia. More

by SamC Verified Customer Verified Customer

Helpful 0

Report | Print

I would mostly likely do business with them again. Completely satisfied with my the service and vehicle. Completely satisfied with my the service and vehicle. More

by newlifeinhim2002 Verified Customer Verified Customer

Helpful 0

Report | Print

Overall, they had the car I wanted but from start to finish was the worst experience I could have had….. drove over 30 mins for a car on a Saturday, I explained I wanted my van to be appraised and wante finish was the worst experience I could have had….. drove over 30 mins for a car on a Saturday, I explained I wanted my van to be appraised and wanted to get this new van….. after only being allowed to “test” in the parking lot I said let’s do it. Instead of getting the car appraised the salesman wasted time trying to negotiate a payment even though I kept telling him I didn’t care about the payment right now. Then began to tell me everyone left, I said I can come back Monday, and then tried to get me to commit to a non refundable deposit which was completely unprofessional. Showed up Monday 10am….. van parked in front, we thought great it was detailed and ready….. found out later it wasn’t what so ever which is a shame knowing we were coming back. Again sat down and spoke to sales guy, he kept trying to get us to agree to a payment… I told him again, I don’t what interest rate your offering but i don’t care care about the payment. I had a 800+ credit score….. I was worried…..I didn’t care about the payment I had an under $900 month budget and under payment and knew I was fine with cash down as needed. But I kept telling him I don’t care let’s just get this rolling. After over and over of this payment xx, we finally signed documents before we went to finance……. Here comes the frustrating part, we didn’t get back there till about 1:30 or so, we sat outside for a very long time waiting….. He was great! Honesty the best we dealt with, however he had to explain the entire interest rate and everything because he said the sales guy should have…… After we get out the office, the VAN still wasn’t ready. They quickly did the detailing for us and what not. Later found lots of plastic missed, van wiper blade covers still on. Just a horrible experience……. Literally had to remind them to put temp tags on the van because they also forgot them! O and if someone is buying a 45k car and your sales guy offers bottle water to me and my wife and then comes back and says I’m sorry we’re out. I had to literally buy my own water. For a Kia dealership this is not a good one, I bought a new Nissan truck last year and it took all but 1.5 hours from start to finish. I hope this email finds you well, but I can’t recommend you guys to anyone! More

Helpful 0

Report | Print

5 Star service. This is where you want to go to purchase a Kia. Jenai, my sales person, was professional, knowledgeable, and patient. A great salesperson. Mike, the This is where you want to go to purchase a Kia. Jenai, my sales person, was professional, knowledgeable, and patient. A great salesperson. Mike, the general manager will help you in any way possible, and James in finance takes his time to make sure you are happy with your purchase. More

Helpful 0

Report | Print

Very nice people and salesman Antonio was very friendly and helpful. Was very communicative. Coffee machine was awesome too. and helpful. Was very communicative. Coffee machine was awesome too. More

by dnkbnk5 Verified Customer Verified Customer

Helpful 0

Report | Print

I walked out of multiple dealerships before I finally went to Steve Schmitt Kia. Antonio's attitude was refreshing. He was helpful and respectful. I would definitely go back! went to Steve Schmitt Kia. Antonio's attitude was refreshing. He was helpful and respectful. I would definitely go back! More

Helpful 0

Report | Print

They went out of their way to have our new car available for pick up when we needed it for pick up when we needed it More

by DONNACS Verified Customer Verified Customer

Helpful 0

Report | Print

I would recommend Steve Schmitt to anyone looking for a new or used car. Antonio Jones is an excellent salesman. new or used car. Antonio Jones is an excellent salesman. More

by clynnb5 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service everyone fantastic shout out to my sales person I would like to express my gratitude to him and I would like to say he definitely assett to the Kia Family sales person I would like to express my gratitude to him and I would like to say he definitely assett to the Kia Family More

Helpful 0

Report | Print

We had a perfectly fine experience. We had already decided on a vehicle based on online research so we were easy customers and the dealership made it an easy experience for us. We had already decided on a vehicle based on online research so we were easy customers and the dealership made it an easy experience for us. More

by matt.maerli Verified Customer Verified Customer

Helpful 0

Report | Print