James Bertram Jr

Going into this car buying experience expecting the worst, I was wonderfully surprised on how great it actually ended up being. Kevin Katz is patient and caring. He went above and beyond in making sure worst, I was wonderfully surprised on how great it actually ended up being. Kevin Katz is patient and caring. He went above and beyond in making sure that my needs were not only met but also exceeded. I love my new car! I am also happy to be a member of the Steve Schmitt Kia community. They will definitely continue to receive my business If you’re looking for a great deal on a new or used car, SUV or truck, please go see Kevin and James (finance manager) at Steve Schmitt Kia. More

by SamC Verified Customer Verified Customer

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I am very happy with my car purchase experience at Steve Schmitt Kia! My salesman Chad was exceptional in how he assisted me with each step of the process. I also felt very comfortable in my negotiations wi Schmitt Kia! My salesman Chad was exceptional in how he assisted me with each step of the process. I also felt very comfortable in my negotiations with the sales manager and finance manager, I got a great car for an excellent price! Looking forward to great vehicle service in the future! More

by Mike Verified Customer Verified Customer

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There was really no room for negotiation other than replacing wiper blades that would not pass inspection any way. Jenia took every offer back to someone but the offers were turned down. I appreciate J replacing wiper blades that would not pass inspection any way. Jenia took every offer back to someone but the offers were turned down. I appreciate Jenia trying on my behalf. James the finance guy was a pleasure to deal with as well. Before purchasing the vehicle I asked a few times if anyone knew how to get kilometers and Celsius changed to mph and Fahrenheit. After we finished signing all the papers I was informed as I was walking out that they were able to switch to mph but Celsius to Fahrenheit is not an option. I should have refused the deal right there. More

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I would mostly likely do business with them again. Completely satisfied with my the service and vehicle. Completely satisfied with my the service and vehicle. More

by newlifeinhim2002 Verified Customer Verified Customer

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Overall, they had the car I wanted but from start to finish was the worst experience I could have had….. drove over 30 mins for a car on a Saturday, I explained I wanted my van to be appraised and wante finish was the worst experience I could have had….. drove over 30 mins for a car on a Saturday, I explained I wanted my van to be appraised and wanted to get this new van….. after only being allowed to “test” in the parking lot I said let’s do it. Instead of getting the car appraised the salesman wasted time trying to negotiate a payment even though I kept telling him I didn’t care about the payment right now. Then began to tell me everyone left, I said I can come back Monday, and then tried to get me to commit to a non refundable deposit which was completely unprofessional. Showed up Monday 10am….. van parked in front, we thought great it was detailed and ready….. found out later it wasn’t what so ever which is a shame knowing we were coming back. Again sat down and spoke to sales guy, he kept trying to get us to agree to a payment… I told him again, I don’t what interest rate your offering but i don’t care care about the payment. I had a 800+ credit score….. I was worried…..I didn’t care about the payment I had an under $900 month budget and under payment and knew I was fine with cash down as needed. But I kept telling him I don’t care let’s just get this rolling. After over and over of this payment xx, we finally signed documents before we went to finance……. Here comes the frustrating part, we didn’t get back there till about 1:30 or so, we sat outside for a very long time waiting….. He was great! Honesty the best we dealt with, however he had to explain the entire interest rate and everything because he said the sales guy should have…… After we get out the office, the VAN still wasn’t ready. They quickly did the detailing for us and what not. Later found lots of plastic missed, van wiper blade covers still on. Just a horrible experience……. Literally had to remind them to put temp tags on the van because they also forgot them! O and if someone is buying a 45k car and your sales guy offers bottle water to me and my wife and then comes back and says I’m sorry we’re out. I had to literally buy my own water. For a Kia dealership this is not a good one, I bought a new Nissan truck last year and it took all but 1.5 hours from start to finish. I hope this email finds you well, but I can’t recommend you guys to anyone! More

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This was one of the most pleasant car purchasing experiences I've had. I received exceptional customer service. I felt valued as a customer. The salesman and sales manager made the process seamle experiences I've had. I received exceptional customer service. I felt valued as a customer. The salesman and sales manager made the process seamless. It was like you were doing business with a family friend. I will be definitely be recommending them to anyone in need of a car More

by MRSWENDYFORD Verified Customer Verified Customer

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5 Star service. This is where you want to go to purchase a Kia. Jenai, my sales person, was professional, knowledgeable, and patient. A great salesperson. Mike, the This is where you want to go to purchase a Kia. Jenai, my sales person, was professional, knowledgeable, and patient. A great salesperson. Mike, the general manager will help you in any way possible, and James in finance takes his time to make sure you are happy with your purchase. More

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I walked out of multiple dealerships before I finally went to Steve Schmitt Kia. Antonio's attitude was refreshing. He was helpful and respectful. I would definitely go back! went to Steve Schmitt Kia. Antonio's attitude was refreshing. He was helpful and respectful. I would definitely go back! More

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I would recommend Steve Schmitt to anyone looking for a new or used car. Antonio Jones is an excellent salesman. new or used car. Antonio Jones is an excellent salesman. More

by clynnb5 Verified Customer Verified Customer

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Fast, quality and no push sales. Happy to have went to Steve Schmitt kia. Everyone was amazing from start to finish and look forward to using Steve Schmitt dealers in the future. Happy to have went to Steve Schmitt kia. Everyone was amazing from start to finish and look forward to using Steve Schmitt dealers in the future. More

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