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Ariana Patterson

Overview Reviews (239) Inventory (137)

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Ariana Patterson

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Ariana Patterson

Service Advisor

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.9

239 Reviews

Overview Reviews (239) Inventory (137)

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

4.9

239 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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239 Reviews of Ariana Patterson

April 27, 2024

Dealership Rating

Employee Rating

I’m happy with the service department. They are friendly and do service as needed. They are friendly and do service as needed. More

by Lesa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

Helpful 0

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April 17, 2024

Dealership Rating

Employee Rating

I really enjoyed my 1st experience with dealership. Very courteous staff, great waiting room. I will be back. Very courteous staff, great waiting room. I will be back. More

by ronfuller4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madeline Familette

Helpful 0

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Apr 19, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

April 16, 2024

Dealership Rating

Employee Rating

The waiting area is comfortable and the service was succinct. Although, with having an appointment waiting 2hrs for an oil change was a bit much. succinct. Although, with having an appointment waiting 2hrs for an oil change was a bit much. More

by XBELUESLVR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Piety, Arturo Chavez, Madeline Familette

Helpful 0

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Apr 18, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

April 12, 2024

Dealership Rating

Employee Rating

Communication was incredible. He always made sure I was informed of the process and status as he was informed. He always made sure I was informed of the process and status as he was informed. More

by trippendawg257

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Piety, Arturo Chavez, Madeline Familette

Helpful 0

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Apr 17, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

April 09, 2024

Dealership Rating

Employee Rating

Everyone has been very friendly and helpful. We are happy with what they did to fix our van. We are happy with what they did to fix our van. More

by ethelyndd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Piety, Arturo Chavez, Madeline Familette

Helpful 0

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Apr 12, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Huston Chrysler Dodge Jeep RAM and we look forward to your continued business! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

April 06, 2024

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Employee Rating

The dealership was clean. The workers were very pleasant. Have been going there since I bought my car in 2006. The workers were very pleasant. Have been going there since I bought my car in 2006. More

by pscefcyk1122

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Piety, Arturo Chavez, Madeline Familette

Helpful 0

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Apr 10, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

April 05, 2024

Dealership Rating

Employee Rating

Suzie in jeep service was excellent, she answered all of our questions, everyday we were having different things done according to our funds. our questions, everyday we were having different things done according to our funds. More

by lisaandjoefloyd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marc Piety, Arturo Chavez, Madeline Familette , Suzie

Helpful 0

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Apr 10, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Lisa and Joe, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Suzie does for Huston Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 06, 2024

Dealership Rating

Employee Rating

THE LACK OF COMMUNICATION WAS UNACCECPTABLE WHEN ASKING FOR THE STATUS OF THE VEHICLE BEING WORKED ON. BEING TOLD THAT THE SERVICE MANAGER COULD NOT TAKE A PHONE CALL DUE TO BEING ON A PERSONAL CALL, IS U FOR THE STATUS OF THE VEHICLE BEING WORKED ON. BEING TOLD THAT THE SERVICE MANAGER COULD NOT TAKE A PHONE CALL DUE TO BEING ON A PERSONAL CALL, IS UNPROFESSIONAL. IT IS RECOMMENDED TO PROVIDE CUSTOMER SERVICE TRAINING TO ALL EMPLOYEES. IT IS HIGHLY RECOMMENDED FOR CROSS TRAINING IN EACH DEPARTMENT. More

by office4aes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Marc Piety, Arturo Chavez

Helpful 0

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Feb 08, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. Here at Huston Chrysler Dodge Jeep RAM, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 31, 2024

Dealership Rating

Employee Rating

I love this place. Great customer service. I always wait for my vehicle for service waiting area is very clean. I enjoy a free coffee and snacks very fast service. Great customer service. I always wait for my vehicle for service waiting area is very clean. I enjoy a free coffee and snacks very fast service. More

by claudiafg1991

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for visiting our service department and for leaving the kind words, Claudia. We plan to continue giving great customer service and a clean place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 30, 2024

Dealership Rating

Employee Rating

Awesome Friendly Pleasant Good Clean Stil Admit More Bye Bye bye bye Bye bye bye Bye bye bye Bye bye bye More

by Zena2002

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ariana Patterson

Helpful 0

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Feb 02, 2024 -

Huston Chrysler Dodge Jeep RAM responded

We are ecstatic to hear about your positive experience with us, Zena! We will share your feedback with my team and hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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