Ariel Denio
Ariel Denio at Lawton Chrysler Jeep Dodge RAM

Ariel Denio

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.3
214 Reviews
4.3

214 Reviews

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214 Reviews of Ariel Denio

April 04, 2026

Dealership Rating
Employee Rating

Would not recommend! they don’t communicate and they don’t do the work stated More

by Rohanwill
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 28, 2026

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Team, I was a little upset with how my vehicle was handle. They got it in ok, but it seems like it took hours to get it my vehicle. I saw vehicle come in after mind and get service before me. I got th More

by Andrew Warren
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Recommend Dealer
No

March 20, 2026

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Super helpful. Went above and beyond to get me in the truck I wanted. Very satisfied with the service and product. More

by gramz fitness
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 23, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience. We're glad our team went above and beyond to help you get the truck you wanted. We appreciate your support and hope you're enjoying it.

March 10, 2026

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Excellent and friendly environment. Ariel kept me up speed on my truck with everything I asked or needed she would go get answers for me. Excellent, outstanding, friendly, courteous is More

by 4BOUTFITTERS
Recommend Dealer
Yes

Other Employees Tagged: Ariel Denio

Mar 11, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We’re glad to hear Ariel kept you informed and provided such friendly, attentive service. We appreciate your business and look forward to helping you again in the future.

February 10, 2026

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Quick and friendly service. Updates were provided periodically while I waited. It is always great experience. I have never had issues in the 2+ years that I have been servicing More

by josue1187
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your continued trust and kind words! We’re glad to hear you consistently receive quick, friendly service and helpful updates. We truly appreciate your loyalty and look forward to continuing to take great care of you and your vehicle.

February 03, 2026

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Any time I make an appointment it usually takes well over 2 hours JUST for an oil change. Even after being told by secretaries it wouldn’t take that long. There are a couple woman that work the desk that are More

by syndeeav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Barbara Lavendusky

Mar 06, 2026

Lawton Chrysler Jeep Dodge RAM responded

We’re sorry to hear this has been your experience. An oil change should not be taking well over two hours, especially when you’ve scheduled an appointment. We also expect every customer to be treated with courtesy and respect, so it’s concerning to hear that your interactions at the front desk have not felt that way. For future visits, we would like to offer to pick up your vehicle from your home or work, perform the services requested, and then deliver it back to you.Your feedback will be shared with our team so we can address both the wait times and the level of customer service being provided.

January 30, 2026

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Once we got the pictures it was great. Thank you, but before that not so good. More

by LARRY.KROUSE82
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We’re glad things improved once the pictures were received and appreciate you sharing your experience with us.

January 20, 2026

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Employee Rating

They treat like family and sale people are not pushy. They made sure my was clean and full gas . More

by ron200656
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Recommend Dealer
Yes
Jan 23, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Ron! We’re glad our team made you feel like family and took great care of your vehicle.

January 17, 2026

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Employee Rating

Great job in scheduling a recall service in an expeditious manner, my go to service department for my newly purchased truck More

by Vics
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2026

Lawton Chrysler Jeep Dodge RAM responded

Vics, thank you for your feedback! We’re glad we could get your recall service scheduled quickly and appreciate being your go-to service department.

January 06, 2026

Dealership Rating
Employee Rating

The appointment time was missed, and the tech recommended some routine items, but the prices were insane, $550 for a battery, $80 for a cabin air filter. The filter cost $4.50 and takes 5 mins to replace, an More

by raffertyvaan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Barbara Lavendusky

Jan 13, 2026

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We apologize for the missed appointment time and appreciate you sharing your concerns. Our pricing reflects manufacturer-recommended parts, trained technicians, warranty-backed repairs, and dealership service standards. While customers may find lower prices elsewhere, our recommendations are based on quality, safety, and long-term reliability. Your comments have been shared with our service management team, and we would be happy to review your visit and discuss your concerns further.

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