Arlene Quiros | Page 4

My good friend tony always helps me with my car buying needs. Ive known Tony for the past 22 years. Honest, always knows everything about the cars that hes selling, and as usual a very fast, pleasant t needs. Ive known Tony for the past 22 years. Honest, always knows everything about the cars that hes selling, and as usual a very fast, pleasant transaction together with his team, Arlene, Kervin and Julio they helped me with a C40 Recharge this past weekend. Thanks so much! More

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Both David my service advisor and Mike the head of service went above and beyond to make sure I was happy. I had just purchased a Volvo XC40 recharge. I drove it for 5 days and got an error message re service went above and beyond to make sure I was happy. I had just purchased a Volvo XC40 recharge. I drove it for 5 days and got an error message requiring service. Mike immediately called me and out David in charge who ordered me a loaner vehicle while mine was repaired. Apparently the car needed a reboot. I hope it will be smooth sailing from now on! More

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Martin@Culver City Volvo is an exceptional service manager. From the moment you meet Martin in the morning until you pick up your vehicle, he is engaged, keeps you up-to-date with constant communicati manager. From the moment you meet Martin in the morning until you pick up your vehicle, he is engaged, keeps you up-to-date with constant communication, and appreciative of the trust you place in him. Emblematic of the entire Culver City Volvo family, Martin makes certain that he understands your needs so that he and the entire service team address and resolve any and all concerns. Top flight in every respect! More

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Save your time and your sanity -- go check out one of the many other dealers in the LA area. This one has staff with an unbelievable lack of respect and professionalism. We've bought multiple vehicles from o many other dealers in the LA area. This one has staff with an unbelievable lack of respect and professionalism. We've bought multiple vehicles from other dealers and when visiting Volvo Culver City , the sales rep was rude and provided us with horrendous service because we did not book an appointment in advance. Not to mention there were no other customers, and all the car salespeople were chatting away in plain sight. The sales rep not only treated us as if we could not afford a car but she also was to busy having a romantic moment with her significant other in her office versus allowing us the time of day to discuss the price of the vehicle in a private space versus in the lobby. I called multiple times to speak to a manager and never got a call back. I even spoke with the GM and he assured me that the sales manager would call me back. I have yet to get a call back. They are supposed to be a Costco & AAA authorized dealership but don't waste your time, they are ruining the Costco & AAA customer service standards. I don't usually write reviews, but want to help any other person out there save their time and money. More

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He always answers quickly and is a kind employee. The answer is to ask this person when purchasing a car. The answer is to ask this person when purchasing a car. More

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