Art Armani | Page 2

I can not recommend Lexus of Pembroke Pines enough. From the moment we walked in the door we were treated exceptionally well. Mike Banko worked seamlessly from start to finish to make the process of r From the moment we walked in the door we were treated exceptionally well. Mike Banko worked seamlessly from start to finish to make the process of returning my lease and getting a new car stress free. If you're looking for a car, you'll be in good hands with Mike. I would recommend him to my family and close friends. More

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Darren was excellent. Working with Art, in the Finance department, was easy. The prep of the car needs lots of improvement. There is dirt in all the creases of the doors, Working with Art, in the Finance department, was easy. The prep of the car needs lots of improvement. There is dirt in all the creases of the doors, the bottom sides of the car and the rear windshield. More

by emmenzies Verified Customer Verified Customer

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Thank you for being very helpful. Espectacular service. Very good experience and walked me through the process.. Espectacular service. Very good experience and walked me through the process.. More

by rocamael72 Verified Customer Verified Customer

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This is my third time I trade my car with Michael Khalev. I am very happy wit service he is providing, always easy and very fast, it" pleasure to work with him and honestly , he is main reason, why I still c I am very happy wit service he is providing, always easy and very fast, it" pleasure to work with him and honestly , he is main reason, why I still coming to Pembroke Pines Lexus, I live very close to different Lexus store. If anyone looking to buy or trade his car, I think you better go there and find MIchael, promising, you be very happy!!! Same time have to say, that managing and finance department also working excellent, only few hours took me to trade my car, and after 2 hours, I was already getting back home on my new Lexus ES 350, excellent car, Looking forward for new, redesigned body stile, hopefully we be able to see in 2025. Will definitely come back to the same place. Wishing all the best to all people who working there and looking forward for my new car. More

by YUL Verified Customer Verified Customer

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Over all great experience at Pembroke Pines Lexus. Sales person was very helpful and knowledgeable. Sales person was very helpful and knowledgeable. More

by debenscoe Verified Customer Verified Customer

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Nice inventory, convenient. Every one here is very attentive. My family was very excited about the new car. Every one here is very attentive. My family was very excited about the new car. More

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Yomar was GREAT- such a pleasant person to deal with for our car purchase. He was courteous, prompt and made the process seamless. Would definitely go back and refer! our car purchase. He was courteous, prompt and made the process seamless. Would definitely go back and refer! More

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I purchased my vehicle September 2022 while I was out of the country, just to return and find they had sold it (it was supposed to be shipped from Atlanta). After considerable back and forth I was given an the country, just to return and find they had sold it (it was supposed to be shipped from Atlanta). After considerable back and forth I was given an alternate vehicle that was being shipped from the manufacturer, which I received November. I was advised that the spare key was on back order and that I would receive it within a couple of months. Well it's been 15 months and still no key. I spoke with the salesman at the dealership at least three times starting at about six months after purchase and he finally said that he can't do anything that I have to contact the corporate office. I spoke with the corporate office and was told that I would receive a letter in the mail within a two weeks to go pick up my key. I didn't receive the letter after two months and called corporate back and was told that when they look up my vin number it shows that the letter will go out within the week. It's five months later and I go to get my car serviced and get the run around about the whereabouts of my spare key. I spoke to the salesperson in person and he said to speak to the service provider and cashier, and advised me that he was working on four people with the same issue, however there was a person with a a 2024 that has just gotten their spare key. I spoke with the cashier who said speak with service provider. While looking for the service provider I ran into the guy that did my financial agreement and told him what was going on and he immediately pulled the manager of sales in and he started working on it. I called corporate again and they advised that they don't have anything to indicate I'm due another key. I explained to her what happened and she asked to speak with the service manager. After she spoke with the manager they ordered me a key. This took over an hour of back and forth and 15 months of waiting as well as several people being less than truthful. The service provider told me that if I lost my key I would have to pay for a spare although I was due a spare with my purchase, and suggested that I get the digital key. They were supposed to wash my car and it looked exactly the same as it did when I brought it in. The rims were dusty and there was still debris in the center console. More

by BONNIE2925 Verified Customer Verified Customer

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Isreal Rigaud was very helpful throughout the entire process. Knowledgeable about the vehicles I was looking at. Very happy and satisfied with my new car. Happy to have joined the Lexus family! Excell process. Knowledgeable about the vehicles I was looking at. Very happy and satisfied with my new car. Happy to have joined the Lexus family! Excellent service. More

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A very comfortable and pleasant transition in leasing . Richard Monivis ,Art Armani and personnel are a credit to the success of Lexus of Pembroke Pines. Richard Monivis ,Art Armani and personnel are a credit to the success of Lexus of Pembroke Pines. More

by DAT22 Verified Customer Verified Customer

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