Art Bush | Page 2

Exceptional and knowledgeable service from the entire team at Thompson Hyundai. Made our purchase decision seemless. Thank you. team at Thompson Hyundai. Made our purchase decision seemless. Thank you. More

by jackiemac32143 Verified Customer Verified Customer

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I had an overall good experience with this dealership. My initial contacts were with Art Bush via email. I had recently visited the lot so I had a basic idea of sticker price and markup. After doing resea My initial contacts were with Art Bush via email. I had recently visited the lot so I had a basic idea of sticker price and markup. After doing research I already expected a markup so it wasn't a surprise. Art immediately sent me the information I requested and replied in a timely manner to any follow-up questions I had. I never got the pressure to come in for information. We arrived and immediately was greeted by Chris. Within a few minutes, we were on our way for a test drive. After a little back and forth we agreed on a price and were ready to finalize the deal. Of course, I know we could have gotten out the door with a lower price, but in today's market and current inventory situation, I'm content with my purchase. I didn't leave feeling like I was robbed. I had a price in mind and got close enough to it to be fine with my decision. I was preapproved for financing so I didn't spend a lot of time in the finance office. I walked in with a great rate and because they couldn't beat it there was no need to spend unnecessary time on that aspect. Not a lot of hard sell of additional products in the finance office. It was a pretty straightforward process that lasted a little over 2 hours from start to finish. More

by j4h Verified Customer Verified Customer

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great salemangreat place nice location car was great nice color test drive was ok hope the service will be ok nice color test drive was ok hope the service will be ok More

by OLDMANJERI Verified Customer Verified Customer

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They were super helpful and gave me all the information that I need to be informed and successful with my new vehicle. that I need to be informed and successful with my new vehicle. More

by kyleighmcquade Verified Customer Verified Customer

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This is the second vehicle we have purchased from Thompson and the 5th Hyundai overall. It's always a good experience at Thompson with purchasing and getting work done on our vehicles. Thompson and the 5th Hyundai overall. It's always a good experience at Thompson with purchasing and getting work done on our vehicles. More

by matthew_mcglynn Verified Customer Verified Customer

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Gary was excellent and made sure I was extremely comfortable. Everyone there didn’t rush me and made it a wonderful experience. comfortable. Everyone there didn’t rush me and made it a wonderful experience. More

by jgorrera Verified Customer Verified Customer

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Final agreed upon price from internet sales manager was misleading. Arrived at the dealership and realized additional charges. Was advised that I would receive the second key fob in the mail. Three weeks l misleading. Arrived at the dealership and realized additional charges. Was advised that I would receive the second key fob in the mail. Three weeks later and still waiting on the key fob. Requested to keep the processing time at the dealership to a minimum since we were traveling from 600+ miles one way. The processing time went between 2-3hrs. Also, was not advised that I would need to get a VIN inspection. I called the dealership to inquire about the key fob and was told then that I needed to provide a VIN inspection. Asked what I needed to do and where to get it from. Received vague explanation. Decided to call the local Hyundai dealership for guidance. More

by mlseirj21 Verified Customer Verified Customer

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Great experience. Picked the car I wanted, they told me when it would be delivered and when it arrived on time they had it prepared and ready to go the same day! I got to the dealership and 15 minutes l when it would be delivered and when it arrived on time they had it prepared and ready to go the same day! I got to the dealership and 15 minutes later I was on my way. Great customer service Art and Chris! Much appreciated. This is the 11th car I've purchased from Thompson for my business in the past three years. Would highly recommend. More

by mbrown Verified Customer Verified Customer

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Finally found a dealership and a salesperson who met our every expectation requirement. Bob was ready for us when we arrived, answered all of our questions, and then came up with a great price. We were star every expectation requirement. Bob was ready for us when we arrived, answered all of our questions, and then came up with a great price. We were started to feel used and abused by some other dealers. Very glad we found Thompson. More

by bhvaleri Verified Customer Verified Customer

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Everyone that worked with us were great! The dealership itself was very clean and inviting. No pressure to purchase, sorry we stayed past close! Thanks itself was very clean and inviting. No pressure to purchase, sorry we stayed past close! Thanks More

by aklb05 Verified Customer Verified Customer

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