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Ashanti Shackleford
Ashanti Shackleford, General Manager, DARCARS Toyota of Baltimore
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Ashanti Shackleford

General Manager

DARCARS Toyota of Baltimore

6007 Eastern Ave
Baltimore, MD 21224

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5 Reviews of Ashanti Shackleford

August 23, 2016

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"Great Deal"

- modo20

Went to 3 different Toyota dealerships. DARCARS was the only dealership that gave me the deal I was looking for. Thanks guys for my Camry

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Recommend Dealer
Yes

Other Employees Tagged: Shawn Reddick

Aug 23, 2016

DARCARS Toyota of Baltimore responded

Thank you for sharing your positive review with us! We are thrilled our team was able to help. Let us know if you need anything or have any questions. Enjoy your new Camry!

August 11, 2015

Dealership Rating

"Defensive Patronizing Manager"

- unhappy1234

We purchased a used 2013 vehicle from them last year. Asked to speak with the sales manager. First, I do not think Ashanti is the guy I spoke with. Rather, I think a salesman answered claiming to be a manager due to his lack of professionalism. I asked him specifically if he was a manager and he said yes. The car we purchased has been a nightmare with over 2k in repairs so far (TIPM, the Starter, now axial noise). We purchased the vehicle fair and square, well aware the lemon law did not apply, so we called to explore options towards getting consideration on a trade-in for a dependable vehicle in lieu being sold a used (bad) Chrysler vehicle that was not dependable. Rather than attempting to regain our confidence and loyalty by offering a slightly better deal for a trade-in than someone off the street, this employee responded with a hostile defensive tone and jumped right to explaining the lemon law to me and that I had no standing, further accusing me of threatening legal action (which I was not). I thanked him for his time and ended the call. This treatment was not appreciated and Darcars will NEVER get my business in the future as a result of this one bad experience with a poorly trained salesman/manager who exercised bad judgement in dealing with a potentially loyal customer. Some customers just want to be treated fairly and I was not. Very disappointed. :(

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No

January 24, 2014

Dealership Rating

"After purchasing a 17000 car I could not even get them to..."

- tamaira1

After purchasing a 17000 car I could not even get them to give me a spare key for vehicle now they are expecting me to spend 300 that I don't have to get a duplicate key

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No

Other Employees Tagged: Devin jones

March 27, 2013

Dealership Rating

"worst buying experience i've ever had. super high..."

- carbuyer008

worst buying experience i've ever had. super high pressure sales and outright lies are standard at this dealership. DO NOT GO HERE. i cannot believe i was dumb enough to buy a car here but they will use every sales trick in the book to sucker you in. to make matters worse, they didn't file any of my paperwork properly, and so i've had to sort out all sorts of issues with the Motor Vehicle Administration. this was just an all-around horrible experience. i cannot stress this enough: DO NOT GO HERE.

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No

Other Employees Tagged: Preston Jenkins

December 29, 2011

Dealership Rating

"DARCARS TOYOTA OF BALTIMORE SALES TEAM WAS GREAT. I was..."

- RAV4 Lady

DARCARS TOYOTA OF BALTIMORE SALES TEAM WAS GREAT. I was referred by a friend who bought a used Camry. He said he got a great deal even though his credit was not the best. I also had some credit issues and almost no downpayment. My salesman Erick Caballeros found the perfect car, a new RAV4 and the Manager Steven ran my credit. After a very nervous 45 min he told me that I was going to get a 60 month Loan at 1.9% and that I was gettting a 100k mile comprehensive warranty, Gap Ins. and 75miles of Toyota service included in my loan. Preston, the internet manager, put all my forms together and took the time to play with my little girl while I signed the Paperwork and Ashanti the GM thanked me before Erick thoroughly went over MY truck. I was hoping to get a decent used car and not pay too much. I ENDED UP WITH A GREAT DEAL and super rate just like my friend.

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Yes

Other Employees Tagged: Preston Jenkins , Erick Caballero, Steve Jones, Ashanti and Preston Jenkins

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