

56 Reviews
Write a Review56 Reviews of Ashley Neely
August 14, 2025
Pleased how they covered warranty work after an ambulance refitted had caused damage. They were prompt and efficient refitted had caused damage. They were prompt and efficient More
Other Employees Tagged: Fulton Benya
August 13, 2025
The service department did not greet on entry. I did not know who to check in with for my appointment and look as if I was bothering the staff to ask them if I’m in the right place. The car af I did not know who to check in with for my appointment and look as if I was bothering the staff to ask them if I’m in the right place. The car after work was not ready. Had to go back and get Tech to come out and fix the left over material left on the vehicle. More
August 02, 2025
Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… Thank you for your excellent service… More
Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Scott Spath, Brianna Worthington
August 02, 2025
Great people great service great prices. Fast reliable on time good communications car returned clean. Fast reliable on time good communications car returned clean. More
Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch, Brianna Worthington, Mike Robinson
July 15, 2025
My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my car picked back up and have the oil changed and the repair made, no charge. I was very impressed and grateful. The valet service is great too. I appreciate not having to sit in the dealership to wait. The valet drivers were very nice and personable, too. Thank you! More
Other Employees Tagged: John Kirchenbauer, Brianna Worthington
July 08, 2025
I’ve written a review 3or 4 times it is deleted when I press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to Ashleys desk. When I picked up my truck Ashley showed me how to fix the problem myself. A simple switch to show the gear as the transmission shifts. I was puzzled why I wasn’t shown this “fix” the first time I had this concern. I have not been pleased with the changes in service writing for the past few years. It is getting worse not better. I feel like a non customer. Maybe time for a dealership change. Time will tell. More
