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Ashley Neely
50 Reviews
50 Reviews
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50 Reviews of Ashley Neely
August 02, 2025
Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… Thank you for your excellent service… More
by Dnice1234
Verified CustomerOther Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Scott Spath, Brianna Worthington
August 02, 2025
Great people great service great prices. Fast reliable on time good communications car returned clean. Fast reliable on time good communications car returned clean. More
by DLALOMIA
Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch, Brianna Worthington, Mike Robinson
July 15, 2025
My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my car picked back up and have the oil changed and the repair made, no charge. I was very impressed and grateful. The valet service is great too. I appreciate not having to sit in the dealership to wait. The valet drivers were very nice and personable, too. Thank you! More
by PhilnDeb
Other Employees Tagged: John Kirchenbauer, Brianna Worthington
July 08, 2025
I’ve written a review 3or 4 times it is deleted when I press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to Ashleys desk. When I picked up my truck Ashley showed me how to fix the problem myself. A simple switch to show the gear as the transmission shifts. I was puzzled why I wasn’t shown this “fix” the first time I had this concern. I have not been pleased with the changes in service writing for the past few years. It is getting worse not better. I feel like a non customer. Maybe time for a dealership change. Time will tell. More
by COFFIELDCJ
June 21, 2025
We had a very expensive fix on our daughter’s car. Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as wa Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as was very helpful and professional. We’ll be back! More
by TMLNARIK
June 18, 2025
Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! The staff is always friendly and accommodating Would recommend this service to anyone !!! More
by mschneides
Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington, Mike Robinson
June 02, 2025
Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More
by Larry Boville
Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Kevin Kneebusch, Brianna Worthington, Mike Robinson , Dezmond. 5 stars +
May 30, 2025
Polite, professional writers and knowledgeable, thorough technicians to get my vehicle service done. They kept me updated about the progress of the work and what needs to be done with pictures and an easy t technicians to get my vehicle service done. They kept me updated about the progress of the work and what needs to be done with pictures and an easy to process explanation of the problem and solution. More
by steiner.p.15
Other Employees Tagged: John Kirchenbauer
May 10, 2025
This most recent experience was tense. I was told I would have my vehicle by Monday evening but had to leave it because the part I needed was apparently used for another car/truck. This wo I was told I would have my vehicle by Monday evening but had to leave it because the part I needed was apparently used for another car/truck. This would have been no problem except I was planning on leaving the next morning for NC. Ashley told me that the part would be in by 9am the following day and my truck would be ready by 11am. Knowing about my trip and that I wanted to leave as soon as possible on Tuesday Ashley had it ready to go at 10:30. Job well done. Thank you Ashley. More
by jdyeager1
Other Employees Tagged: Ashley Neely
May 05, 2025
Ganley is always honest. Straight and up front pricing. Nice people all around. Ganley is always honest. Straight and up front pricing. Nice people all around. My 'go too' de Straight and up front pricing. Nice people all around. Ganley is always honest. Straight and up front pricing. Nice people all around. My 'go too' dealership. More
by Jayestim80
Other Employees Tagged: Ashley Neely
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