Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
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Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
249 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

23 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

249 Reviews

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249 Reviews of Desmond Norvell

April 09, 2024

Dealership Rating
Employee Rating

Austin was very good at getting everything done and very professional and productive. Very happy yay More

by keithkirkman33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Ken Ganley Ford Norton responded

Thank you so much, Keith, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 20, 2024

Dealership Rating
Employee Rating

Always a very easy and smooth process here. Management and staff is top notch and great selection at a great price!!! More

by EDJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Mar 22, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

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Employee Rating

This was by far the easiest vehicle purchase I have ever made. The process was seamless and easy, I took delivery of the vehicle immediately. Thanks! More

by cyberkev1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Mar 20, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

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Other than? One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had wit More

by billstout235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Scott Spath

Mar 12, 2024

Ken Ganley Ford Norton responded

Bill, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 21, 2024

Dealership Rating
Employee Rating

This was the smoothest car deal I’ve ever experienced. Gavin cleared up warranty information that I was wrong on and I was able to test drive the car the next day. He was very professional, friendly, and More

by ckopache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Gavin Barnes

Feb 21, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gavin delivered such a great experience!

January 26, 2024

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Employee Rating

The Best car buying experience I have ever had truly quick and convenient. Will be going to Des for years to come More

by Your mama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

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Great salesman and it really great with his client! I will always come to him for anything car related! Go see Desmond! More

by Breanna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Ken Ganley Ford Norton responded

Hello Breanna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

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Employee Rating

Overall good experience. Deal on the car was good. Trade-in value for old vehicle wasn't great; we probably could have sold it ourselves for more. Des was a highlight of the More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Franco Casalinova

Jan 19, 2024

Ken Ganley Ford Norton responded

Hello Adrian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

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Employee Rating

Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 16, 2024

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Employee Rating

Everyone that works there is very skilled at their job. They do a great job of making you feel welcome and meeting your needs! More

by Hmkirchenbauer1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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