Ashley O'Ryan
Ashley O'Ryan at Spitzer Ford Dubois, LLC
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Ashley O'Ryan | Page 3

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Ashley O'Ryan

April 16, 2024

Dealership Rating
Employee Rating

Very through very good communication very pleasant accommodations were made to supply courtesy vehicle during service More

by jmsmeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 12, 2024

Dealership Rating
Employee Rating

Friendly, fast, responsive to your needs for service. Quick appointments and vehicle returned in working order. More

by cgl61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 09, 2024

Dealership Rating
Employee Rating

The service department were helpful, friendly and very prompt with getting my vehicle fixed and back to me! More

by JNKALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr., Susan Roush

Apr 09, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are proud to be apart of always making your visits a great experience. Your safety and satisfaction are our utmost priorities. Take care!

April 04, 2024

Dealership Rating
Employee Rating

In front of Mitch Canabe you wanted to forget about the tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s More

by rlschreiber64
Recommend Dealer
No
Apr 05, 2024

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 04, 2024

Dealership Rating
Employee Rating

I called to schedule an appointment and was treated very well with scheduling the appointment around my schedule. When I arrived they were ready and took my truck right in. As I was waiting there were sever More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

Apr 04, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us, Jim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 23, 2024

Dealership Rating
Employee Rating

Biggest bunch of thieves there is. Love to take advantage of 83 year old women. More

by rlschreibet64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2024

Spitzer Ford Dubois, LLC responded

Mr. Schreibert, thank you for taking the time to review our dealership. As you know from speaking with me in person last Thursday, we cannot ethically certify an inspection of a vehicle if we deem it doesn't meet Pennsylvania state criteria. I looked over the inspection report of the 2010 vehicle you brought in for inspection and can confidently say that our service department gave a fair report. It's very difficult for 13 year old tires to pass inspection and I believe it was acknowledged while you were here that the brakes needed serviced. While I appreciate your feedback, I do believe the verbage used is unfair. If you would like to speak further your more than welcome to contact me the following ways: Email: jasonmiller@spitzer.com Phone: 814-503-8895 Also, feel free to see me in person if you choose to. I'm always open to speak with you again. Thank you Mr Schreibert, we wish you the best.

February 29, 2024

Dealership Rating
Employee Rating

My appointment was for 8 am, I got checked in very quick, and was out in record time. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

Feb 29, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your 5-star rating, Greg! It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 28, 2024

Dealership Rating
Employee Rating

I got quick appointments and the service has been very good. The service people I have spoken to have been very helpful and polite thanks More

by tjrbaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 21, 2024

Dealership Rating
Employee Rating

The service department is outstanding. They Have a great team. they always explain to me if something was wrong, or even if nothing is wrong More

by edkephart270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Susan Roush , Mark Montana

Feb 21, 2024

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

February 05, 2024

Dealership Rating
Employee Rating

Friendly and helpful. Listened to my concerns and addressed them. Explained what was being done to my truck. Overall very positive service experience. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Spitzer Ford Dubois, LLC responded

Dan, thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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