Ashley Verdun | Page 4

Long wait after papers works went through give it seven out of ten. Done too out of ten. Done too More

by PNARISSA93 Verified Customer Verified Customer

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The sales rep Carlos Gomezs, was very professional, polite and knows his merchandise. He made our experience a pleasant one. I have already referred other potential customers to him. polite and knows his merchandise. He made our experience a pleasant one. I have already referred other potential customers to him. More

by CHAUNDOLYNE27 Verified Customer Verified Customer

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It was great! Felt that Mr. Polanco really responded well to what I was looking for. All the staff was attentive and the experience went smoothly-- to what I was looking for. All the staff was attentive and the experience went smoothly-- More

by ARODRIGUEZ36 Verified Customer Verified Customer

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I’ve been with them since 2008. Great service as usual 😃 very professional and helpful staff very professional and helpful staff More

by DINOMONI Verified Customer Verified Customer

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All accessories not included on car and I wasn't told how to get this done. to get this done. More

by GARY91 Verified Customer Verified Customer

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No one explain the carWorst service everManager at the No one explain the car Worst service ever Manager at the time was very unprofessional No one explain the car Worst service ever Manager at the time was very unprofessional More

by CIPRIANIMIKE8 Verified Customer Verified Customer

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Mohamed sultan, make sure I was well taken care of. Happy I’m apart of Honda I’m apart of Honda More

by MARIELONGMORE Verified Customer Verified Customer

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I HAD A DELIGHTFUL EXPERIENCE. EVERYONE WAS VERY KIND. MY SALES REP WAS VERY INFORMATIVE. SALES REP WAS VERY INFORMATIVE. More

by M.CRYSELLA Verified Customer Verified Customer

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My experience with Hillside Honda was great! Noel as our Sales Representative, Ashley as the manager, along with every staff that helped with this process were amazing. They were diligent, professional, inf Sales Representative, Ashley as the manager, along with every staff that helped with this process were amazing. They were diligent, professional, informative, and each took their time to explain everything in depth. Therefore, I am really happy with my experience, and I thank them each for their help! More

by RIVERAMG83 Verified Customer Verified Customer

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Thankfully Hondas sell themselves because I’m not sure my dealer really wanted or cared to make a sale. When I first went in, my dealer, Michelle, did not tell me any of the features I would be getting, “wha dealer really wanted or cared to make a sale. When I first went in, my dealer, Michelle, did not tell me any of the features I would be getting, “whatever it comes with” was what she said when I asked. Thankfully, I went in knowing exactly what I wanted. My vehicle was on order because of the shortage. I was told 2-3 weeks. It was ultimately 6, which is fine but I had to keep calling to check in. Even the person answering the phones was unfriendly.My calls were not returned. My dealer, Michelle was very underwhelming. Upon checking in for the fourth time, I said I left you a message. She said I didn’t get it. I told her you could check in with me too. On my last call, she said let me check if the car is in. She came back to the phone and said do you want to pick it up tomorrow? I said, so it’s in? It would have been nice to hear, hey, good news your car is here! I wanted to be excited but the experience was so disappointing. When I came to get the car, it was the same. I filled out papers and then was told, Alex will help me show you the features. But only Alex showed me, not Michelle. He showed me a few things, again very underwhelming. I asked, what about the rear camera? I had never had one before. He just said you’ll see it when you put the car in reverse. Didn’t show me. I left, just wanting to get out of there. The next day I came back and spoke to a manager, Ashley, who was very nice. She apologized profusely for the dealer’s behavior and showed me some features. I was finally excited about my car, because she seemed to be. Ashley was the only person who made my experience pleasant. She seemed genuinely upset that my experience was so disappointing. My advice? Go to any other dealership. More

by SWEARINLIN Verified Customer Verified Customer

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