Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Austin Ritzow
Refer Me
Austin Ritzow | Page 3
Sales Consultant
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
41 Reviews
I started my career in 2018 as a Detailer at the My Auto Group. I continued my career taking photos, and merchandising vehicles for our online sites. Eventually managing the Inventory team to properly clean, organize, and merchandise an everchanging 500+ vehicle inventory. I've learned a lot from that experience and want to use that knowledge to help customers find the right vehicle at a dealership that will take care of them not only during the buying process, but when questions arise, maintenance is required, and when they're ready for their next vehicle. I'd be happy to help you find the vehicle that fits your needs!
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Specialties & Trainings
Toyota Certified
41 Reviews
Write a Review
41 Reviews of Austin Ritzow
July 07, 2022
Austin and Mike worked together to negotiated our needs and the limits of my Auto. It felt like a friendly meeting among friends. They negotiated and fulfilled my husbands need to bargain while respectin and the limits of my Auto. It felt like a friendly meeting among friends. They negotiated and fulfilled my husbands need to bargain while respecting my needs as the future owner of this auto. BUT my husband said still no hat. More
by anderson.terry
Verified CustomerOther Employees Tagged: Jacob Childress, Mike Geesaman
Helpful 
May 31, 2022
Friendly clean and professional atmosphere with plenty of help. My sales man was exceptionally easy to work with, he was very knowledgeable and accommodating. help. My sales man was exceptionally easy to work with, he was very knowledgeable and accommodating. More
by miss_kristij
Other Employees Tagged: John Gongalski
May 17, 2022
Incredibly warm customer service. Austin and Jim in sales helped me get my CR-V. AC was running warm and they didn’t let me leave with anything less than a fully functioning compress Austin and Jim in sales helped me get my CR-V. AC was running warm and they didn’t let me leave with anything less than a fully functioning compressor. Very glad to have that replaced. Good selection of cars at reasonable prices, though I had my eyes set on only one :) I will definitely check with them first when it comes to buying the next car. Thank you all! BTW, loved the conversation we had when waiting for finances to go through. You guys are hilarious. More
by J. Lopez
Other Employees Tagged: Jim Wright
May 06, 2022
The whole team was amazing and smooth. They all went above and beyond for us. Austin and his partner rocked it!!!will be there again to buy a vehicle soon. They all went above and beyond for us. Austin and his partner rocked it!!!will be there again to buy a vehicle soon. More
by karamarie73
Other Employees Tagged: Mark Leutzinger, John Gongalski, Mike Geesaman, Gregory Ireland, Jim Wright , Kim Hillman, Steve Stepanek
April 04, 2022
Austin and Alex were both wonderful! All employees were friendly. Eventually found us the truck we wanted and we knew it might take a while with supply chain issues. All employees were friendly. Eventually found us the truck we wanted and we knew it might take a while with supply chain issues. More
by nick.crouse
Other Employees Tagged: Alex Wiedenhoeft, Gregory Ireland
April 01, 2022
Austin ritzow & Carson stenberg where very helpful in finding me a car than not only fits me but in my budget very nice and easy going people 10/10 finding me a car than not only fits me but in my budget very nice and easy going people 10/10 More
by Bturgeon30
Other Employees Tagged: Carson sternberg
February 07, 2022
I had a wondersul experience at My Auto Imports in Muskegon, MI. I worked with Austin Ritzow, and he was awesome! He provided the best customer service! I will tell you honestly, I looked at 2 oth Muskegon, MI. I worked with Austin Ritzow, and he was awesome! He provided the best customer service! I will tell you honestly, I looked at 2 other dealerships before going to My Auto Imports and not one of those called, texted or emailed me even when I came to them as a pre-approved buyer with my financing in hand. After my first visit to My Auto Imports, I received an email from Austin thanking me for coming in and offering his services to help find me a vehicle. To me, there is a fine line between good customer service and being irritating. He wasn't "overly" attentive (that would actually annoy me), but kept in touch with me throughout my looking and buying process and after with a thank you! All in all, I consider that to be great customer service! I just had my first oil change (free...how wonderful!!) and tire rotation at the service department and it went as i expected...perfectly! Very smooth check in, comfortable waiting room with beverages offered, exactly how long I was told it would take and I was back out the door. I would recommend My Auto Imports to anyone wishing to have a great vehicle buying experience! More
by Chari
December 29, 2021
Austin was so deserving of this sale! He followed up with me through the whole process of us looking for a car. Thank you Austin! I will definitely recommend your dealership Blaine & Darcie me through the whole process of us looking for a car. Thank you Austin! I will definitely recommend your dealership Blaine & Darcie More
by bcronn
Other Employees Tagged: Bekah Wehman
December 28, 2021
Second time we’ve bought a car from Austin! What a great help! Went above and beyond to answer questions and was super patient. I would definitely recommend My Auto Advantage and Austin R help! Went above and beyond to answer questions and was super patient. I would definitely recommend My Auto Advantage and Austin R More
by devineemily0
Other Employees Tagged: John Gongalski, Mike Geesaman
December 16, 2021
Clean, friendly and knowledgeable. Would recommend them to others. Austin was very good and helpful. to others. Austin was very good and helpful. More
by kimbobp
Other Employees Tagged: Jacob Childress
Dealership Inventory (419 Vehicles)
