B.J. Falkowski | Page 2
Service Advisor
Motorworld Honda
150 Motorworld Dr., Suite 4
Wilkes-Barre, PA 18702
79 Reviews
Write a Review79 Reviews of B.J. Falkowski
January 04, 2021
Thomas was extremely helpful and knowledgeable. He answered all of our questions and made the process stress free. We are happy to work with him and will do so in the future! answered all of our questions and made the process stress free. We are happy to work with him and will do so in the future! More
Other Employees Tagged: Thomas Pudimott
December 11, 2020
Nice job, very friendly staff. Best service. Love you guys. B.J Falkowski you are best. I’m recommending Motor world to everyone, sales and service is great. guys. B.J Falkowski you are best. I’m recommending Motor world to everyone, sales and service is great. More
November 10, 2020
My wife was in a freak accident the night before my visit to MotorWorld, thankfully she was not injured, but her car was damaged and had to be towed.Everyone was wonderful to deal with from Rich Engelman as to MotorWorld, thankfully she was not injured, but her car was damaged and had to be towed.Everyone was wonderful to deal with from Rich Engelman as well as the management team. They bent over backwards to accommodate me and worked diligently to earn my business AGAIN. I traded in the damaged Honda Fit that was dropped off the evening before and I drove home in a brand new 2020 Honda HRV EX-L. I have purchased many many Honda vehicles from MotorWorld and will continue to do so in the future. Kudos to Bud Mackarey for the generous trade allowance too ! Well done MotorWorld Honda More
Other Employees Tagged: Richard Engelman, Joe Mudlock, Daniel Lanton , Mandy
November 02, 2020
First of I must Tell you that Neil mccann is the most awesome sales person I have ever dealt with in my life. Im on my 5th time Honda lease and Neil goes above and beyond my expectations every time. He i awesome sales person I have ever dealt with in my life. Im on my 5th time Honda lease and Neil goes above and beyond my expectations every time. He is friendly. Professional, and takes the extra steps to make car buying or leasing a pleasant experience. He is a complete asset to your company! More
Other Employees Tagged: Neil McCann, Karissa Wagner
October 09, 2020
BJ WAS KNOWLEDGEABLE AND EXPLAINED WHAT MY FIRST YEARLY SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT MY WARRANTY ON MY LEASED CAR DIDN'T COVER OXIDATION. AND I WOULD BE CHARGED TO HAVE REPLACEMENT .I WAS WONDERING HOW LONG IT HAD BEEN SITTING AROUND THE IR LOT BEFORE I LEASED IT BUT I WAS TOLD EMPHATICALLY THAT IT WAS DUE TO OXIDATION . I THINK THAT HONDA CAR MAKERS SHOULD ADDRESS THAT PROBLEM WITH THE ROTORS AS I WAS ALSO TOLD THAT IT OCCURS MANY TIMES. More
Other Employees Tagged: David DeStefano
September 13, 2020
We came up from Florida for our son's birthday, our 2018 Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service advisor was B.J.Falkowski, she certainly did an excellent job getting us back on the road in time to make our son;s party. I can't thank her enough. More
November 16, 2019
Excellent service. This is my 5th lease with the same sales representative and have alway been satisfied with bernice’s sales Information and auto instructions. sales representative and have alway been satisfied with bernice’s sales Information and auto instructions. More
Other Employees Tagged: Bernice Brezinski
October 18, 2019
Relaxing, enjoyable, informative, amazing knowledge! From the moment Bernice greeted us everything feel into place! Her knowledge was remarkable & she answered all questions. If interested in a Honda s From the moment Bernice greeted us everything feel into place! Her knowledge was remarkable & she answered all questions. If interested in a Honda set up an appointment with Bernice Brezinski. More
Other Employees Tagged: Bernice Brezinski , David DeStefano
March 01, 2019
Friendly, low pressure, knowledgeable staff. Great car! Attentive sales staff. Patiently explained the electronic features of the vehicle. Available by phone or text to answer questions. Would highly recomm Attentive sales staff. Patiently explained the electronic features of the vehicle. Available by phone or text to answer questions. Would highly recommend Motorworld Honda. This is my second Honda vehicle. Returned due to quality service team. More
Other Employees Tagged: Justin Pugliese, Sales manager explained all warranty options and created friendly no pressure environment.