BRIAN GORNIAK | Page 5

Very friendly staff was helped very fast vehicle was kinda clean when they gave it back rims were still dirty kinda clean when they gave it back rims were still dirty More

by alabamatide03 Verified Customer Verified Customer

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Our salesman was Josh Schellls if you want a great experience than ask for him very determined to make you happy and get you in the vehicle for you. Great customer service worked hard and we are very experience than ask for him very determined to make you happy and get you in the vehicle for you. Great customer service worked hard and we are very happy We will be back. Great Job. More

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If I could leave no stars, I would. This was by far the worst experience I have encountered. Josh from sales was ok and was the least rude of the people we dealt with. Brian was very ru This was by far the worst experience I have encountered. Josh from sales was ok and was the least rude of the people we dealt with. Brian was very rude and pushy. There were so many added fees for services I did not want but sill had to pay for. Scott from finance was also very rude and hammered at me several times to get me to sign up for GAP and the warranty which I kept refusing to purchase. upon completion of signing the paperwork, Scott screamed at us to leave his office. If I had not had a time crunch to purchase a car I would have left the office long before. More

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Michael Wyre provided fantastic service when I brought my 2022 Kia Forte GT in for it's first oil change. He greeted me at my vehicle immediately and with a smile. He also made sure to keep me informed about 2022 Kia Forte GT in for it's first oil change. He greeted me at my vehicle immediately and with a smile. He also made sure to keep me informed about the status of my service as well as informed me about the use of fuel additives to keep my system clean and running smooth. At the end my service, I got my car back looking like it never left the lot from when I bought it! Spotless and vacuumed interiors. I will absolutely be coming back for future services. More

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Tim Fessler is his name. I can’t say enough about him. He was patient, understanding and listened to everything I had to say. He also answered every question and explained th I can’t say enough about him. He was patient, understanding and listened to everything I had to say. He also answered every question and explained things throughly. He went above and beyond to provide great customer service to me. More

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We had a wonderful experience with Michael Wyre at Werner Kia. We do not even own a Kia but a Toyota Camry and take our car to Michael and Werner Kia because we trust their service department, advisors , sta Kia. We do not even own a Kia but a Toyota Camry and take our car to Michael and Werner Kia because we trust their service department, advisors , staff mechanics and technicians to be honest an not try and sell you something your vehicle does not need. They will always try to be honest and with you. More

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Kia is very unprofessional and inconsiderate. No one ever call you back and the mechanic area is very slow on doing anything. You have to stay on them about fixing you car they rather stand outsi No one ever call you back and the mechanic area is very slow on doing anything. You have to stay on them about fixing you car they rather stand outside and talk than to help. I would give no stars if I could More

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worse service dept./customer service. had an appt to get the oil change and air conditioner serviced - blowing warm air. The appt. was changed twice by them online - pm to am & back to pm. After receiving the oil change and air conditioner serviced - blowing warm air. The appt. was changed twice by them online - pm to am & back to pm. After receiving my keys & checking the air, warm air was still coming out. no one explained why. i then had to inside & ask the details. They didn't have time to do a diagnostic test the day of the appt. I called the next day to complain it was never looked at even though i noted for repairs. Manager told me I could bring it in & they'd squeeze me in. left the car a lil over a week sine i was going out of town. I'm back in town this wknd & can't get anyone to give me an update on my car. No return call in the past 3 days. I've left msgs with the service rep & manager. very disappointed. angela jones More

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After over a year of no calle back for recalls, I gave After over a year of no calle back for recalls, I gave up and brought the vehicle in. Told I had to have an appointment. I explained, gave a list of After over a year of no calle back for recalls, I gave up and brought the vehicle in. Told I had to have an appointment. I explained, gave a list of names that never called back so they took my vehicle in. I asked for updates. They never called, so I did. Finally after 3 weeks I finally got a call saying the vehicle was ready. The recalls were never done. I complained so they took the vehicle back and finally did the work. Told it was ready for pick up, then after I already had the vehicle home, I got another call threatening me if the vehicle was not picked up right away they were going to charge me storage fees !!!! ONE EXTREMELY MESSED UP DEALER !!! AVOID AT ALL COST !!! More

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We recently purchased our 2021 Kia Telluride from Werner Kia. We are loyal Kia owners, having purchased nearly a dozen Kia's including Sedonas, Sorentos, Sportages, and Tellurides. Our most recent purchase, Kia. We are loyal Kia owners, having purchased nearly a dozen Kia's including Sedonas, Sorentos, Sportages, and Tellurides. Our most recent purchase, the new Telluride is a pleasure to drive. More importantly, our salesman, Lucas Marr made our buying experience very enjoyable. He is very friendly, professional and knowledgeable about the product. In addition, the service department staff are very helpful when we need them. All our experiences with the great folks at Werner Kia have made us feel a part of the family, which is why we enjoy telling others about our Kia experience. More

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