Basil Rabie | Page 18

Easy-Peasy Two Car Lease Had two expiring leases, had gone to several dealers to narrow down our choices, wanted to drive the Toyota Sienna one more time so we stopped by Adva Had two expiring leases, had gone to several dealers to narrow down our choices, wanted to drive the Toyota Sienna one more time so we stopped by Advantage. We were immediately greeted @ the door by Basil, he was friendly, funny, got us to a car quickly covered all the features and benefits. Showed us several models in different trim levels, covered everything. He was well educated on his competition as well and had very specific reasons as to why we should go with his car over others. When it came time for the deal he was upfront, worked with us, listened to our concerns and helped us fit two new leases into our budget. . . More

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Amazing Had a great salesman. He did a wonderful job with the car I wanted and more.Instead of the 2016 I got the 2017 at the same price. The financial guy di Had a great salesman. He did a wonderful job with the car I wanted and more.Instead of the 2016 I got the 2017 at the same price. The financial guy did a wonderful job also got me a good price for the car note. I was very pleased with the service that I had. More

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New car lease Great service ,Friendly atmosphere ,knowledge of vehicles , quickness of test driving the car explanation of different options on the car models,and g Great service ,Friendly atmosphere ,knowledge of vehicles , quickness of test driving the car explanation of different options on the car models,and going through financial papers getting fast approval,ease of getting Insurance added to the car. More

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amazing customer service I experienced an amazing, reliable, and fast customer service. each individual were friendly and went above and beyond my expectations.I would pers I experienced an amazing, reliable, and fast customer service. each individual were friendly and went above and beyond my expectations.I would personally refer all my friends or acquaintances. More

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Advantage Toyota Valley Stream Redeems Toyota Brand Advantage Toyota Valley Stream New York redeemed the Toyota brand for me. Sadly, after 10 years with ANOTHER dealership--Atlantic Toyota in Amityville Advantage Toyota Valley Stream New York redeemed the Toyota brand for me. Sadly, after 10 years with ANOTHER dealership--Atlantic Toyota in Amityville New York-- I seriously considered purchasing/leasing other vehicles instead. I will write a different review for them, separately. That aside, I want to emphasize in BOLD FACE WRITING how FANTASTIC my experience was with Martin, Derrick, Robert, and Basil. Each and every one of them took the time to listen to my needs; offer practical solutions; give me their word whereby making deal on a handshake, and more. They delivered in spades. They exemplify the meaning of old-fashioned values (such as the customer is always right), transparency, fair business practices, courtesy, providing expedient official paperwork, explaining the process in detail to provide reassurance and accuracy, hospitality and much more. I did not have the advantage of having an advocate (friend, husband, father, et al) escort me through any of these deals or transactions (i.e., two heads are better than one). I have no hesitation in recommending this dealership to anybody in the market to lease or purchase a new vehicle. Buying or leasing a new car after 10 years of loyalty with the brand should be an exciting time and a seamless transaction. It definitely was and I have every CONFIDENCE that will continue to be for the duration of the lease. I'm sure that their professionalism will extend to the service department and other related parties that will help me tend to the needs of my car, my wallet, and my happiness with Toyota. Thank you so much! More

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Treated customers like guests in their house. From the moment I called Advantage Toyota, they were incredibly helpful and treated me like a person, they even offered to pick me up from the train s From the moment I called Advantage Toyota, they were incredibly helpful and treated me like a person, they even offered to pick me up from the train station! They have a quote plastered on the wall of the dealership that reminds the employees to treat each customer as if they were a guest in their house and I am confident in stating that everyone I encountered at Advantage did just that! A refreshing experience! I am an educated professional but my current knowledge about cars and car shopping is limited, and Shana did a wonderful job of talking to me on a level that I could understand without making me feel naive or uninformed - most importantly and one would think a no-brainer for car dealerships, she offered to let me drive the car before talking about payment (which two other dealerships I attended did not offer). She stayed with me throughout the whole process, making sure that I felt comfortable with the process each step of the way. She had excellent follow up and it is quite apparent that she cares about her clients. Overall, I was incredibly grateful for her expertise and most of all her kindness. The experience was very pleasant and I would recommend both Advantage and Shana to friends and family! More

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June 12, 2015 The overall experience was good and the outcome, our 2015 Toyota Venza, is a great choice in vehicles. The process was a little long but well woorth o The overall experience was good and the outcome, our 2015 Toyota Venza, is a great choice in vehicles. The process was a little long but well woorth ot in the end. More

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My first new car I like to thank Steven who got me out of the house to come look at what was offered at Toyota. He had a great personality over the phone. I was introd I like to thank Steven who got me out of the house to come look at what was offered at Toyota. He had a great personality over the phone. I was introduced to Basil who was very professional and took me through the journey of finding a car that was good for me. We had a long coversation about my needs what I could afford and the options that I had available to me. We walked the lot and even though he did not have the color I was interested in he made it available the next day. Mr. Ali pulled it all together with the financing and got me into my new car. The process was seamless and everyone was professional and I felt they looked out for me and cared about my concerns. I was only going to look and walked out with a new car. Great atmosphere and great service. More

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Exceptional Service Genuine support on every level throughout the process. The staff was friendly and amenities offered ensured me that I was a valuable cusomer. Very pl Genuine support on every level throughout the process. The staff was friendly and amenities offered ensured me that I was a valuable cusomer. Very pleased with my experience. Basil Rabie and Mostafa Zaghloul ensured that all my questions were answered. They were very patient and very knowledgeable. More

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Excellent Service!! Mohammed, in Finance, was very helpful in matching my needs. He helped me in every which way to get the car we were looking for and gave us much more Mohammed, in Finance, was very helpful in matching my needs. He helped me in every which way to get the car we were looking for and gave us much more than we expected. The sales staff made all the impossible, possible. I can tell that they truly care about customer service, they are amazing. I will definitely be recommending this dealership and this staff to everyone! Thank you so much for an incredible experience, Kareen. More

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