Renato Deleon

Findlay Nissan Henderson responded

Thank you for your wonderful review! We're thrilled to hear that your concerns and requests were handled with attention to detail, professionalism, and care. Providing timely service and ensuring our customers feel heard and valued are top priorities for our team. We truly appreciate your feedback and look forward to assisting you again in the future! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind review! We’re glad to hear that Fabian has consistently provided helpful service and made you feel comfortable without any pressure. We believe in giving our customers the information they need so they can make the best decision for their situation and timing. We appreciate your trust and look forward to assisting you again whenever you're ready. Thank you for your support! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind review! We’re glad to hear that Fabian has consistently provided helpful service and made you feel comfortable without any pressure. We believe in giving our customers the information they need so they can make the best decision for their situation and timing. We appreciate your trust and look forward to assisting you again whenever you're ready. Thank you for your support! Alyx Gargiulo Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your review! We're pleased to hear that the service you received matched what was explained during your initial visit and that you were satisfied with the results. Clear communication and delivering on our commitments are very important to us. We appreciate your feedback and look forward to assisting you again in the future. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your review! We're so glad we could help resolve a longstanding issue and take care of multiple concerns during your visit. Your satisfaction means a great deal to us, and we truly appreciate your trust in our team. If there's ever anything else we can assist you with, please don't hesitate to reach out. Thank you again! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind words and recommendation! We’re delighted to hear that you received good service and attentive care from our team. Referrals from satisfied customers mean a great deal to us, and we truly appreciate you recommending us to your friends. Thank you for your trust, and we look forward to serving you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we understand how frustrating unexpected repairs can be so soon after a purchase. We take concerns like this seriously and would like the opportunity to look into what happened, including the concerns you raised about the vehicle history and your attempt to reach us. Please reach out to me directly at your convenience so we can review your situation and work toward a resolution. Thank you for your feedback. Alyx Gargiulo Owner Loyalty Manager (702)558-5826 Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback—we’re sorry to hear your experience didn’t meet expectations. What you described is not the level of professionalism or communication we strive for, and we take your concerns seriously. We’re addressing this with our team to ensure customers receive attentive, clear, and respectful service at all times. If you’re open to it, we’d appreciate the chance to learn more about your visit and make things right. Please feel free to reach out to us directly. We value your input and hope to provide you with a much better experience in the future. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for your kind words! We're thrilled to hear that Alan took the time to understand exactly what you were looking for and made the process straightforward and stress-free. Providing a transparent, no-hassle experience is something we truly strive for. It’s also great to know that our entire team made a positive impression with their knowledge and courtesy. Your recommendation means a lot to us, and we’re honored to have earned your trust. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything else we can assist you with! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

BVILLASENOR1443 responded

I've been a customer for more than 12 years with the vehicles I've purchased. Never had I have a bad experience with a purchase or maintenance. Your customer service is impeccable. The salesman attentive, professional and so very kind. Thank you for always a pleasant experience.