Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
380 Reviews
4.7

380 Reviews

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380 Reviews of Ben Buchanan

May 01, 2024

Dealership Rating
Employee Rating

Once again, great experience it Wayne Akers Ford. Thank you to service advisor Ben Buchanan for his help as well as the mechanic that serviced my vehicle. Another happy service day at Wayne Akers For More

by JM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic/ service tech that serviced my vehicle

May 01, 2024

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Employee Rating

The dealership took care of my vehicle and solved the issue I had in a timely manner. More

by Tim Spears
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Recommend Dealer
Yes

April 28, 2024

Dealership Rating
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Service department is great & I always get quality service and everyone is pleasant and accommodating. More

by MSVIRGO61
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Erik Hoffman

May 01, 2024

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 26, 2024

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Very professional and helpful everything is being taken care of all of the vehicles inspections seem up to date More

by Armandkumar1
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

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Employee Rating

I have been going to this dealership for at least 20 yrs , always amazing service, especially your service department. The Best!! More

by LUCYFLANIGAN2
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2024

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 25, 2024

Dealership Rating
Employee Rating

They are very courteous no problem getting my appointment when I wanted it and work was done efficiently I'm fast More

by PPREISIN
Workmanship
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Service Communication
Recommend Dealer
Yes
May 01, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 23, 2024

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Employee Rating

Very good customer service. Make people feel very welcome once there. Enjoy going there. Good More

by VELOUSEJ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 20, 2024

Dealership Rating
Employee Rating

It is a pleasure to work with Ben. He is pleasant, professional and trusted. His customer service is above and beyond. More

by lippek
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Toussanit

Apr 24, 2024

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2024

Dealership Rating
Employee Rating

Ben Buchanan at Wayne Akers Ford has been outstanding and very helpful with the repair of our 2019 Ford Edge.. Ford customer service has also been vey helpful. We have used Wayne Akers Ford for ten years no More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 18, 2024

Dealership Rating
Employee Rating

Ben and Wayne Akers are the best to work with! Consistently execute and do good work. More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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