Ben Buchanan
Ben Buchanan at Wayne Akers Ford
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Ben Buchanan | Page 38

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
393 Reviews
4.7

393 Reviews

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393 Reviews of Ben Buchanan

January 03, 2022

Dealership Rating
Employee Rating

Great Personel.Great Job!Very Kind And Considerate. Great Personel. Great Job! Very Kind And Considerate. Would Recommend Family And Friends To Dealership. More

by CHOEFFER3949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 04, 2022

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 03, 2022

Dealership Rating
Employee Rating

I bought lifetime windshield wiper replacement from Wayne Akers Ford. Was told that Wayne Akers sold to another company, and they don't honor lifetime replacement warranty on wiper blades by Rep. It's not co More

by 01kimberlym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 04, 2022

Wayne Akers Ford responded

Thank you for bringing this to our attention. In order for our service leaders to reach out and discuss this matter with you directly, please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

January 03, 2022

Dealership Rating
Employee Rating

Satisfied with the service the results and overall customer service. Staff is knowledgeable and friendly. More

by asalasfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Josue Galindo, Jim Domino, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

Jan 04, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 31, 2021

Dealership Rating
Employee Rating

Just having somebody to answer your phone would be a plus!!!! You need help. What I came to pick up my truck they could not find it nor knew who I was and that's just the beginning I would not buy anoth More

by Ricksprinklers
Recommend Dealer
No
Dec 31, 2021

Wayne Akers Ford responded

Thank you for your contribution. In order for our team to reach you successfully, we need your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 31, 2021

Dealership Rating
Employee Rating

Wayne Akers always makes a point to provide the best customer service and friendliest staff. More

by 627826448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix

Dec 31, 2021

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 28, 2021

Dealership Rating
Employee Rating

I miss Mr. Akers. Great place though, good luck to all! I remain, truly yours. Love Dawn More

by ADJSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2021

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 27, 2021

Dealership Rating
Employee Rating

I Got Excellent professional service from the staff present will not go anywhere else highest commendations to Wayne Akers service crew More

by Nortonfeulitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2021

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 25, 2021

Dealership Rating
Employee Rating

The dash lights are finally off. The brakes still squeal when I back up. I hoped the problems would all be solved. More

by YOURBROKERLADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid

Dec 25, 2021

Wayne Akers Ford responded

Thank you very much for your rating and feedback. If there are any service issues you are experiencing now or in the future, feel free to stop by or call us to set up an appointment. Thank you again and have a great day!

December 24, 2021

Dealership Rating
Employee Rating

They did great job with changing my oil and I will definitely come back again. More

by Nekeba Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 25, 2021

Wayne Akers Ford responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 23, 2021

Dealership Rating
Employee Rating

Ben, the service writer ,was very helpful in ascertaining the diagnosis of the vehicles and very accommodating when it came down to a breakdown of the cost of repairs. Will definitely be bringing our fleet o More

by Steevo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle Mcdiarmid , Faith Vanhof, Mariel Zuma

Dec 24, 2021

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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