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Ben Klein
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Ben Klein
Service Advisor
All Star Dodge Chrysler Jeep Ram
11503 Saint Charles Rock Road
Bridgeton, MO 63044
35 Reviews
35 Reviews of Ben Klein
May 02, 2019
GREAT SERVICE The service department at All Star is awesome. I always use them for my service needs. Ben made sure I got in and out as fast as possible for my inspe The service department at All Star is awesome. I always use them for my service needs. Ben made sure I got in and out as fast as possible for my inspection and oil change. Great service. More
by bschuh2099
Verified Customer
Helpful 
May 02, 2019
Employee taking truck home The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday The reason for only 3 stars is because of my vehicle being taken home without my knowledge or permission. I found out late in the evening on a Friday night that my new 2019 truck was about 50 miles from where it was supposed to be. I couldn’t speak with anyone because it was 11:50pm. I then go to the shop at 7:30am Saturday morning and ask about my truck and was told it wasn’t there because the mechanic took it home to drive and make sure the lifter repair was good. I then told the service tech to tell this mechanic to get my truck back up here to the shop with my truck. I was then informed the mechanic was off this Saturday and wouldn’t return until Monday. Well long story short I was furious because the tech was nonchalant about someone taking my truck home and putting those miles on my new truck. The techs reply was they would have to put those miles on my truck anyway. I would wait for my vehicle if having service More
by Rhondas owner
Other Employees Tagged: Katy Wilkinson, Jeff Ferguson
May 02, 2019
Everything was excellent except my truck is still not fixed They were professional..friendly and efficient ..my mane concern is why is the part for my truck so hard to get is this a recall issue..because every They were professional..friendly and efficient ..my mane concern is why is the part for my truck so hard to get is this a recall issue..because every dealer or parts provider including online sales has this part on back order for months at a time More
by sexydee6120
February 05, 2019
Car repair Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Satisfied customer. More
by Jan
January 04, 2019
Urgent repair I'd like to thank All-Star for getting my wife's Jeep in quickly to address an engine safety issue. They were not only prompt (same-day I emailed the I'd like to thank All-Star for getting my wife's Jeep in quickly to address an engine safety issue. They were not only prompt (same-day I emailed the service department), but extremely helpful. They explained the repair needs, costs and options and even got us a rental car. I would absolutely recommend anyone to buy and vehicle or get service at All-Star. They are the best! More
by Andy
Other Employees Tagged: Jeff Ferguson
November 28, 2018
Superb service I have been to All-Star for several service appts for my Dodge Charger. Service is prompt and courteous. Professionalism seems to be priority. I like I have been to All-Star for several service appts for my Dodge Charger. Service is prompt and courteous. Professionalism seems to be priority. I like the txt message option. More
by Pj
Other Employees Tagged: Katy Wilkinson , I'm sorry I cant remember all employee names but service manager was key also.
September 20, 2018
Good Service Good customer service, prompt service. Told them what I was experiencing was going wrong with the vehicle they listened. Told me the issue fixed the p Good customer service, prompt service. Told them what I was experiencing was going wrong with the vehicle they listened. Told me the issue fixed the problem. Got me back on the road & my car feels good More
by beth
August 21, 2018
Awesome service The men and women will take good care of you. I used to go to a different dealer before giving All Star a try and have not switched since. These guys The men and women will take good care of you. I used to go to a different dealer before giving All Star a try and have not switched since. These guys are just amazing and will take care of your vehicle. More
by Swilbourn18
August 11, 2018
Great dealership Since initially buying my 09 ram from this location i have recommended church friends to family to come here. No pressure for sales and the service is Since initially buying my 09 ram from this location i have recommended church friends to family to come here. No pressure for sales and the service is spot on. Ben is great and Katy is awesome in service. You call for an appointment and your booked in about 3 minutes. More
by 4Hemi
Other Employees Tagged: Katy Wilkinson
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