Betty Hopson

Jonathan was awesome to work with. Definitely friendly and professional! No hassle, not pushy, extremely knowledgeable about the Mercedes line of cars. Love my car! Had my 1st servi Definitely friendly and professional! No hassle, not pushy, extremely knowledgeable about the Mercedes line of cars. Love my car! Had my 1st service about a month ago and it went extremely smooth...can't say enough about the outstanding service department and ease of working with them. More

by LISA.SANTELLI.PARR Verified Customer Verified Customer

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EVERYONE was fantastic! Jessica took her time and listened to all our concerns. She also keep us informed during the entire process. Jessica took her time and listened to all our concerns. She also keep us informed during the entire process. More

by JKMULLINS0 Verified Customer Verified Customer

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very friendly prompt and excellent service and sales. Mr gabriel romano is exceptional. Clean environment Mr gabriel romano is exceptional. Clean environment More

by VIPATEL Verified Customer Verified Customer

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Without a doubt, the worst new car sales experience ever. I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT GO to MBCH for service (Yes, I KNOW that's the answer) and, no surprise, MBAC service will not pick up our car so we just make a day of it to get routine service. I know we shouldn't have believed these guys but when both the salesman AND manager tell the same story, it adds credibility. Impossible to say we KNOW the sales guys lied but they create a problem, throw it over the fence to service and then walk away with their sales quota met, While I kick myself for falling for this nonsense, it's a one-time deal. We won't buy from another Piazza dealership and it's back to an LS we go. These people are just awful. More

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Pleasant employees, helpful employees when you arrive in the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! More

by PHLLPS77 Verified Customer Verified Customer

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