Bill Blumenfeld | Page 6

Pleasant ..Keyvan was very pleasant to work with .. kept a smile the whole time .... extremely patient with us the whole time he worked with us!! I would def ..Keyvan was very pleasant to work with .. kept a smile the whole time .... extremely patient with us the whole time he worked with us!! I would definitely recommend Keyvan to others that needed to purchase a vehicle.. he gave us hugs and made us feel like we were special .. he was very knowledgeable ... never once I've felt pushed or obligated .. he even made me feel open to the idea of possibly purchasing another vehicle in the future which I never thought I would purchase a vehicle from a dealership again .. i'm overly satisfied with the whole 9 yards from the time I walked in the time I left out thank you Keyvan!! More

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First new car The staff was very friendly and courteous they were very helpful and made this experience very pleasant and stress free and very pleasant I look forwa The staff was very friendly and courteous they were very helpful and made this experience very pleasant and stress free and very pleasant I look forward to continuing my relationship with them in the future More

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Best Deal & Serviced Delivered! I was in the market for a New 2017 Ram Pickup 4x4, ecodisel, Crew cab with 3.92 axle ratio in Big Horn trim. Not only did Fitz Automall in Lexington P I was in the market for a New 2017 Ram Pickup 4x4, ecodisel, Crew cab with 3.92 axle ratio in Big Horn trim. Not only did Fitz Automall in Lexington Park MD. have this truck. They accepted my offer that beat everyone else. The salesmam, Keyvan, delivered the new truck to me 150 miles. We met at a Panera Bread close to my home where we signed papers and thoroughly went over the truck. He drove my trade back and I drove my new truck home! He also shipped me a free set of Ram Rubber Floor mats! Great guy! Great Dealerships! Honest! More

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Outstanding salesman My last experience was absolutely the best. Mr. Hardy explained what my options were for leasing a vehicle. The process was smooth and enjoyable. I wa My last experience was absolutely the best. Mr. Hardy explained what my options were for leasing a vehicle. The process was smooth and enjoyable. I was able to get the truck I had dreamed of. Mr. Hardy is the best salesman around. More

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How to sell a car! We've bought many vehicles over the years but this experience was fantastic! Robert Smith was thorough and extremely kind. He was knowledgeable and we We've bought many vehicles over the years but this experience was fantastic! Robert Smith was thorough and extremely kind. He was knowledgeable and went above and beyond to insure we were satisfied. Dwayne (Finance) made the experience seamless and insured that we understood every aspect of the buying process. More

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Great experience and staff! I have owned/bought more than 50 cars in the past thirty some years and my last purchase, from Fitzgerald Auto Mall in Lexington Park, MD, was the bes I have owned/bought more than 50 cars in the past thirty some years and my last purchase, from Fitzgerald Auto Mall in Lexington Park, MD, was the best car buying experience. The personnel: General Manager, sales person and finance manager (Bill, Michele, Judy and Dwayne) were all superb at all levels. From the very start, Bill was honest and did exactly what he said he would do for the car that I was going to buy from him. He provided me with all of the needed information before even going to the dealership since it was two hours a way from my home. His honesty made me do business with them, not the price of the car! I wanted to know exactly what to expect prior to driving that far to buy the car. Not a SINGLE dealer in Northern Virginia was willing to give me the total price and were all zigzaging, but Bill did not do that and was very honest and straight forward with the deal from the first commutation between us. It was surly worth the two hour drive for buying a used 2015 BMW from Fitzgerald Auto Mall! I am extremely please with the deal and everything that was involved. I will definitely do business with them in the future. Rizz K Reston, VA More

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The best buying experience I have had in over fourty years I was treated extremely well by all the staff I interfaced with at the dealership. All were very professional and more than accommodating during the I was treated extremely well by all the staff I interfaced with at the dealership. All were very professional and more than accommodating during the purchase of my new RAM 1500. I couldn't be happier, no hidden charges or rediculous qualifiers for rebates! The advertised sale price was the price which included destination charges and it beat all competitors I visited by a long shot . More

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Quick, friendly, competitive - good experience Worked will Mallory and Bill. They were incredibly helpful and quick with their responses. They helped our family purchase a new Jeep Grand Cherokee Worked will Mallory and Bill. They were incredibly helpful and quick with their responses. They helped our family purchase a new Jeep Grand Cherokee Trailhawk for my Mom, who lives local. There were multiple exact match vehicles in the area, but the customer service, quick responses, competitive pricing and friendliness allowed my Mom to purchase her new vehicle locally. Our family was treated like a valued customer, not a number - so important in today's market. Thank you for your help Mallory & Bill. I highly recommend others to go see what Fitzgerald Auto Mall in LP has to offer! More

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SOMD Go Fitz! Great Team effort and very pleased with the result! Used car for my son that he found on-line and notified me. Thorough review of the vehicle and an Great Team effort and very pleased with the result! Used car for my son that he found on-line and notified me. Thorough review of the vehicle and answering myriad of questions led to the purchase. No haggle price eliminates stress and sets the stage. More

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Traveled 1,546mi....and the deal didn't change I stopped buying domestic about 15 years ago and was use to the German car buying experience which is a totally professional experience. Two years ag I stopped buying domestic about 15 years ago and was use to the German car buying experience which is a totally professional experience. Two years ago, I needed a 3/4 ton truck and after tons of research settled on the Ram 2500. The purchasing experience in Dallas was a total wake up slap in the face how little domestic dealerships have changed in 15 years. It was a bait and snatch, heavy handed sale, over promise and under deliver experience with people that didn't really even know their product. After walking out three times, I finally got the deal they promised on the phone 6 hours before. I LOVE the truck and needed a new one, not because anything was wrong with it, but I had put 50K miles in under 2 years and financially, it was a good time to replace it. I dreaded the whole experience again until I found Bill and his team. I made the deal on the phone including their purchase of my vehicle and traveled 1,546 mi to pick up my new one all the time thinking that I had a high likelyhood of returning to TX without a new truck. The whole purchase experience was 180 degrees of my last one. I wasn't quite sure what Bill meant when he gave me to Donna to complete the sale and stated, "I promise, your day will be interesting." I found that Donna is anything but the conventional car sales person... in a good way. I felt like I was buying a car from a friend or relative. I mean really, when was the last time a car sales person took you to lunch while your car was being made ready? After numerous German cars from the same sales person, that never happened to me before. She knows the vehicle very well and she is more interested in you the buyer than making a sale as I watched her deal with other customers while I awaited my vehicle detail completion. The deal never changed, no add ons, no hidden fees and no surprises. When I found some minor shipping/lot damage to the vehicle, they offered to pay the repair costs if I took it to a dealership back home....and they did! There were issues getting the vehicle enrolled in the Chrysler Business Link program because they are not a Business Link dealership; however, they didn't just leave me to flounder on my own and were persistent with Chrysler until it was enrolled in the program. I would be remiss if I didn't give a shout out about finance. Dewayne has a slick multimedia presentation slant to the usual boring add on protections and financing options, but again, it isn't heavy handed at all and they are competitive with internet pricing on the same items just like with their vehicle pricing. If you don't want it, just say no and you move right along. If you want more info, he's there to help...again even after the sale is completed. Additionally, he is the point man taking charge of making sure your vehicle gets registered in your state and running any interference needed with banks, Chrysler, etc. On the way back, I had someone notice my Maryland temporary tag and come up to me in a Walmart parking lot in Little Rock, Ar. He did so because he bought his truck at this dealership last year and was so pleased with his experience with them. True story! Bottom line: Don't be afraid to travel to pick up a vehicle here no matter how far you travel. There were no bad surprises and they will remember and help you long after you drive off. Furthermore, it was just an all around good experience renewing my faith in at least one domestic dealership with a great fall leaf watching trip as a bonus. Mr. Fitzpatrick should be proud of this sales team! More

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