Bill Blumenfeld | Page 7

Friendly and helpful employees In the process of searching for a new mini-van, I visited this dealership among many others. I found them to be especially helpful in guiding me in c In the process of searching for a new mini-van, I visited this dealership among many others. I found them to be especially helpful in guiding me in choosing the best options for my needs. Robert Whitley went above and beyond the call of duty in the amount of time and effort he spent in helping me determine the packages I wanted and in finding the van that was the best choice for me. He adapted his schedule to fit my needs in order to provide me with the most value for my money. I was so pleased with the details he was able to provide which made my choice easier. An extremely knowledgeable salesperson, he was a big advantage to me in making my decision. Believe it or not, I enjoyed the time I spent with the extremely friendly and outgoing Dewayne Dickens. He made the inevitable process of obtaining financing much more pleasant. In all, I feel that I received high quality assistance from this dealership, and wouldn't hesitate to work with them again. Everyone there seemed willing to go out of their way to make my shopping experience easier. More

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Top notch buying experience Excellent experience all the way around. Donna and team made it well worth the 250 mile round trip to get my new truck. When I arrived at the dealer Excellent experience all the way around. Donna and team made it well worth the 250 mile round trip to get my new truck. When I arrived at the dealership Saturday when they opened they had everything ready to go. Donna truly shows how much you're valued as a customer. More

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Great I have already recommended them and think I have established a long relationship for car buying. Great staff!! Good deal. No issues. Thank you! love m I have already recommended them and think I have established a long relationship for car buying. Great staff!! Good deal. No issues. Thank you! love my new car. More

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Awesome customer service This dealership is the best by far! Everyone was friendly, knowledgeable, and honest. The car that we were waiting on didn't come in on the planned ar This dealership is the best by far! Everyone was friendly, knowledgeable, and honest. The car that we were waiting on didn't come in on the planned arrival date and my husband and I could no longer wait, so the people at Fitz made some calls and got us the exact replica of the car that we were waiting for, OVERNIGHT!!!! I definitely recommend this dealership, even if they do not have what you are looking for, they will do their best to find it. You guys have earned a lifetime customer! More

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Very friendly and incredibly helpful, I would definitely but from again. Donna and Bill were awesome to work with, very personable and answered all of my questions. but from again. Donna and Bill were awesome to work with, very personable and answered all of my questions. More

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In searching for a 2014 Jeep Cherokee I visited four dealerships. All were very different experiences, and none came close to Fitzgerald. Donna Allen and Bill Blumenfeld were courteous, friendly and e dealerships. All were very different experiences, and none came close to Fitzgerald. Donna Allen and Bill Blumenfeld were courteous, friendly and expeditious. At other dealerships I waited more than an hour just to get a legitimate offer on a vehicle. At Fitzgerald on my first visit my trade in was evaluated and I had a firm offer in less than 30 minutes. Further negotiations were quick and painless with none of the "I have to check with ..., who has to check with ..., who has to get approval from ..." They immediately matched or bested my best offer from others. Fitzgerald quickly obtained the vehicle with the equipment I wanted even though it was not at their dealership. Every other dealer tried to sell me a vehicle on their lot with extra equipment that I did not want. Fitzgerald never tried to do this. The paperwork was also handled quickly and efficiently by Dewayne. Donna demonstrated the numerous features of my new Cherokee and connected my phone to the vehicle. I have never had a better buying experience, anywhere, anytime. All 10's, I highly recommend the Fitzgerald experience to anyone searching for a vehicle. Awesome! More

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I purchased a new 2012 Jeep Wrangler Unlimited Sport on April 18, 2012. This was easily the best experience I've ever had purchasing a new car. The sales personnel, sales manager, and finance department April 18, 2012. This was easily the best experience I've ever had purchasing a new car. The sales personnel, sales manager, and finance department staff were all very friendly, polite, and professional. The sales personnel did not use any pressure tactics like I've seen at other dealerships. The sales personnel also seemed knowledgeable of the new Jeep Wranglers and answered all questions I asked about the Wranglers and available options. The dealership was very straight forward with the new vehicle pricing information, which they showed on detailed pricing sheets. These sheets were titled as pricing, terms, and add-ons worksheets (PTA). The pricing sheets made it very clear how much the vehicle cost, what the taxes and fees cost, and how much money the dealership was discounting the vehicle from the MSRP. The pricing sheet also made it clear what my financing rate would be and how much my monthly payments would be. They were also very professional in appraising my trade-in. I was presented with a detailed trade value estimate sheet that made it very easy to understand how the dealership developed their estimated value of my trade-in. Once I agreed to the terms presented to me for my trade-in and the new vehicle, I feel that the dealership was very efficient in processing my paperwork. I was able to get on my way with the new vehicle in a very reasonable amount of time. I would highly recommend this dealership to others after my very positive experience in purchasing my new Jeep Wrangler. The two things that impressed me the most with this dealership are how open they were in sharing the pricing information and how professional and curteous they treated me. More

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