Bill Hearley
Bill Hearley at Metro Ford
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Bill Hearley

Commercial Truck Manager

Metro Ford

3601 State St.
Schenectady, NY 12304

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4.8
123 Reviews

Dealership Experience

7 yrs, 1 mo

Specialties & Trainings

Master Certified

4.8

123 Reviews

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123 Reviews of Bill Hearley

April 30, 2024

Dealership Rating
Employee Rating

Metro Ford service is top notch! They are the only place I can find to service my Lincoln and I appreciate that. Especially with Troy Hanlon at the helm who has experience with Lin More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

Apr 30, 2024

Bill P responded

In addition, a person from Florida who just moved here saw my Lincoln and asked me where I get it serviced as he had a Lincoln Continental, I didn't know him or get his name but I gave him Metro Ford's name and address and recommended you highly. He knew that there were no Lincoln dealerships within over 100 miles from here. Bill P

February 28, 2024

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Employee Rating

Friendly and engaged staff who went out of their way to make sure I got the best deal around and in the SUV I needed. More

by JHEARLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 01, 2024

Dealership Rating
Employee Rating

Took care of me in the Service Department in a timely manner, everyone was very helpful explaining the problem and it was fixed right. More

by CRICCI
Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits, Troy Hanlon

January 24, 2024

Dealership Rating
Employee Rating

I could not ask for anyone to work harder for me than Bill Hearley does. Once again, Bill and JT have made my car-buying experience quick and professional. More

by GIXXER999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits

January 20, 2024

Dealership Rating
Employee Rating

I can’t tell you enough how pleased I am with my service at Metro Ford and while everyone is so helpful I would be remiss if I didn’t single out one person- Troy Hanlon. I had a tire issue and a key batter More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

December 20, 2023

Dealership Rating
Employee Rating

Bill H is amazing! Wouldn’t buy a car without him! Bear customer service out there! More

by MLOUBICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Hearley

October 19, 2023

Dealership Rating
Employee Rating

Professionalism, confident, efficient, reliable - Troy Hanlon heads a top notch service department with knowledgeable mechanics specializing in Fords and Lincoln’s Convenient waiting area with quick ser More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

August 31, 2023

Dealership Rating
Employee Rating

Very easy to deal with and the salesman was very knowledgeable in the product and very helpful More

by JAMES.ROY5819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 04, 2023

Dealership Rating
Employee Rating

Excellent sales ( Hearley) and service (Troy H. ) Appointments always on time too. I will be happy to come back More

by TKellyJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

June 30, 2023

Dealership Rating
Employee Rating

Troy Hanlon is the best Service Manager in the 518 ! Mark was excellent pointing out frame damage and the door handle was repaired promptly. Bill Hearley is an excellent Sales Consultant. More

by TKellyJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

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