Bill M.

Great experience ,great location ,helpful knowledgeable salesman ,smooth transaction . I will be getting my next lease here. salesman ,smooth transaction . I will be getting my next lease here. More

by redrocco75 Verified Customer Verified Customer

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Great experience. The entire team was flexible and attentive to our needs. I will certainly recommend them to friends and family. . The entire team was flexible and attentive to our needs. I will certainly recommend them to friends and family. . More

by JOSEPH.DORVAL Verified Customer Verified Customer

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Good people to deal with. Joe manze help me with everything show me everything about the car. Joe manze help me with everything show me everything about the car. More

by riverarolando73 Verified Customer Verified Customer

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Christopher Logan is a true gentleman and could not have been more kind and helpful. He is my #1! Will always return to work with him. been more kind and helpful. He is my #1! Will always return to work with him. More

by mss1978 Verified Customer Verified Customer

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I just finished leasing my 2nd car from Joe Manze at DeCozen and he and the team there always make me feel welcomed and never rushed. They’re very attentive to all of your needs and always provide answe DeCozen and he and the team there always make me feel welcomed and never rushed. They’re very attentive to all of your needs and always provide answers needed for the process of buying a new car. I’ll be going back in 3 years for my next one. More

by Mario _M Verified Customer Verified Customer

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Billy in the service dept was very accommodating and professional. I had a problem with my brakes and he made sure they were fixed. professional. I had a problem with my brakes and he made sure they were fixed. More

by sarah.hamilton1028 Verified Customer Verified Customer

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DeCozen could not have been less helpful when we contacted them to schedule service on our Pacifica in response to a recall notice from Chrysler. Chrysler advised in its recall notice that one of contacted them to schedule service on our Pacifica in response to a recall notice from Chrysler. Chrysler advised in its recall notice that one of the modules in our Pacifica needed reprogramming, and it could be done in 30-minutes at any dealership. Despite that, DeCozen told us it would take six-weeks to schedule and then, after we waited six-weeks and arranged for time off of work, they told us the day before the appointment that we were not on the schedule. We told them that we had scheduled the appointment six weeks ago, and, even then, after consulting with the service manager, we were told they could not accommodate us as scheduled. They told us we could leave the car there for several days to see if they could get to it, which is not an option for us as this is our only car that can accommodate our entire family. By way of explanation, DeCozen indicated that they had been provided a limited number of parts for this recall. They said this despite Chrysler having told us that the recall involved only reprogramming, and did not necessitate any parts. DeCozen also told us that we should take the car to the dealership where we had purchased it. They told us this despite Chrysler having advised that the recall could be fixed at any dealership. We reached out to a different dealership in the area, and they indicated that it was a simple fix and could be done in a short time. They were able to put us on their schedule within 48 hours of the call. We are grateful for the knowledge that DeCozen is not a place where we should be shopping in the future. More

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Always an excellent jobs. The only negative is that I have to wait 2 or three weeks for a service appointment The only negative is that I have to wait 2 or three weeks for a service appointment More

by katia12.2 Verified Customer Verified Customer

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Guys were fast and friendly! I had to get my daughter to a doctors appointment and they were great!!! a doctors appointment and they were great!!! More

by steveclifton50 Verified Customer Verified Customer

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DeCozen helped me to find the car that was perfect for me. Each of the workers that helped me were able to answer all of the question I had and led me in the right direction. Because of DeCozen, I had a v me. Each of the workers that helped me were able to answer all of the question I had and led me in the right direction. Because of DeCozen, I had a very fun and exciting shopping experience. More

by vmielnicki Verified Customer Verified Customer

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