66 Reviews
Write a Review66 Reviews of Bill M.
February 03, 2022
DeCozen helped me to find the car that was perfect for me. Each of the workers that helped me were able to answer all of the question I had and led me in the right direction. Because of DeCozen, I had a v me. Each of the workers that helped me were able to answer all of the question I had and led me in the right direction. Because of DeCozen, I had a very fun and exciting shopping experience. More
Other Employees Tagged: Joe M. , Carmine Lofaro, Cheryl Mickens, Tiffany Smith
January 24, 2022
Great representatives and quick services. I would Great representatives and quick services. I would recommend the dealership who’s employees are all extremely polite and helpful. Great representatives and quick services. I would recommend the dealership who’s employees are all extremely polite and helpful. More
January 03, 2022
If I could give this place less than one star I would. Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on t Service department is full of advisors who are rude and discriminate against their customers. I reached out to the supervisor of this department on two separate occasions and nothing was done to rectify the disrespect and discrimination I received on two separate occasions. The whole department is unorganized and seems as if they do not communicate with one another. Horrible customer service do not recommend this place run the other way. More
January 03, 2022
I continue to use this dealership because of the customer service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call h service and when the job is done, is done correctly the first time and I do not have to go back and forth! Joe and there's another young man I call him the author because he wrote a book, are just so wonderfully polite!! And I don't care anything about winning $100 to say kind words I'm telling you the truth because my truck runs like a kitten purring in comfort and I love it! More
Other Employees Tagged: Joe, the Author ( he's so cool!)
December 30, 2021
Overall service was better than previous visits. The sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? sales department are always cool, but in the past, the service department was hard to work with. Maybe it was just how the process was set up? More
December 29, 2021
Good guys just like to help and make the problem go away no issues will go back no issues will go back More
Other Employees Tagged: John Bukowski
December 20, 2021
Hands down the best customer service at a Jeep dealership I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! I've ever had. Nice people who try to accommodate you as best as they can plus they are honest and transparent. I do not want to go anywhere else! More