"ADVERTISING BAIT AND SWITCH"
Well I wish I would have looked on here before deciding to waste my time going! Horrible communication via email, and on the phone. I wanted information on a Jeep Liberty they had listed on their site. I had 3 different people emailing me, none of which were very responsive or professional. I was finally able to make an appointment to look at a Jeep Liberty, both confirmed by Linda Ledig, and Megan Van Riper. I confirmed it less than 24 hours before hand. We get there and the salesman Steven Sanabria immediately takes us to his office & starts talking numbers with us. Leaves us in the office while he goes to "check with the bank", when I gave him absolutely no information for him to even do that?! Comes back and says how about we go look at the car before anything... Well YEA! So as we are walking out he says to me "this one is just as nice as the one you were looking at online" wait you mean to tell me the one I saw online and confirmed with you less than 24 hours ago that I was driving 2 HOURS to come see is not here?!?! Oh yea sorry that one sold last night. I ask what time because I talked to someone just yesterday about coming in today to see it. Then he asks me what time I called & informs me it was sold at 8. I doubt it buddy! Needless to say, I do not believe they ever even had this jeep!!!! And IF they really did have it, it's 2016 you have phones, give the 'next day appointment' a call that it sold so they don't have to waste 4 HOURS DRIVING and make arrangements with their work schedule to come see it!!! & then he tried to sell us this Jeep Liberty that was "just as nice" I should have took pictures!! There were LARGE scratches all over and holes in the leather seats, no sunroof, no navigation, oh but he'll give it to us at the same price! GET OUT OF HERE! I would never give a dime to this place!!! Very unprofessional! DO NOT WASTE YOUR TIME! Sad excuse for a "dealership".
They are advertising cars they do not have, and then are trying to sell you other cars once you are there.
I Recommend This Dealer:
Steven sanabria, Linda Ledig, Megan Van riper
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