Bill Moody
Bill Moody at Toyota Sunnyvale
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Bill Moody | Page 2

Service Manager

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

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55 Reviews

Bill, a 26 year Bay Area Resident. Having worked 43 years in the Automotive Service Department including years as a hands-on Technician, it is no surprise that his deep Product Knowledge, combined with his true enjoyment of working with his Toyota Sunnyvale customers that he has created numerous very happy customers. When he has a day off, Bill enjoys Family Time, Golf and Traveling.

Dealership Experience

14 yrs

Industry Experience

46 yrs

Specialties & Trainings

Master Certified with Toyota as a Service Professional.

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rated

55 Reviews

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55 Reviews of Bill Moody

April 29, 2019

Dealership Rating
Employee Rating

Bill Moody is SO helpful! Great service, exceeds expectation I have owned a Toyota Corolla LE 2015 for 4 years now and I bought it at Toyota Sunnyvale. Bill Moody was my point of contact all these years and he h More

by coroller15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2019

Toyota Sunnyvale responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! James Austin | jamesaustin@toyotasunnyvale.com

March 14, 2019

Dealership Rating
Employee Rating

Top Notch Service from Advisor Bill Moody I have serviced my Toyota Avalon at Toyota Sunnyvale since I bought the car at the dealership in 2013. For years I have been dealing with Bill Moody a More

by DocTG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2019

Toyota Sunnyvale responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, James Austin | jamesaustin@toyotasunnyvale.com

January 07, 2019

Dealership Rating
Employee Rating

Bill Moody - THANK YOU! Went for a service today in Toyota Sunnyvale. Had the privilege to get Bill as my service manager. Bill explained in details the process, the prices, More

by MosheLazarov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2019

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. James Austin | jamesaustin@toyotasunnyvale.com

December 31, 2018

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Employee Rating

service with Bill Moody We recently had a service done at Toyota Sunnyvale and I was pleasantly pleased with the service received by Bill Moody. He thoroughly explained the More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2018

Toyota Sunnyvale responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! James Austin | jamesaustin@toyotasunnyvale.com

December 29, 2018

Dealership Rating
Employee Rating

Quick and friendly routine oil-change service The visit started well -- I had scheduled an early morning slot in the post-Christmas holiday, and there was almost no line (unlike my previous visits More

by A.Gupta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 30, 2018

Toyota Sunnyvale responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. James Austin | jamesaustin@toyotasunnyvale.com

November 27, 2018

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Employee Rating

High-integrity service, more hassle-free than ever. Ignition battery suddenly died, needed the 2002 prius to prep for Thanksgiving. Early-birded the car for service. Job was done next morning, high in More

by SOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2018

Toyota Sunnyvale responded

We appreciate your kind word.. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. James Austin | jamesaustin@toyotasunnyvale.com

November 18, 2018

Dealership Rating
Employee Rating

I feel I'm always welcomed in Tayota Sunnyvale That was my fastest service visit to Toyota Sunnyvale. Thanks a lot to Bill Moody for his attention to details. He points my attention to service mech More

by mcg
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 18, 2018

Toyota Sunnyvale responded

We love hearing about customers that have a terrific experience at Toyota Sunnyvale. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. James Austin | jamesaustin@toyotasunnyvale.com

October 31, 2018

Dealership Rating
Employee Rating

Experience with service department. Mr. moody was wonderful and very helpful. He was highly professional and patient. I definitely recommend him to everyone who wants to go Sunnyvale Toy More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2018

Toyota Sunnyvale responded

We really appreciate your feedback, JD. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. James Austin | jamesaustin@toyotasunnyvale.com

October 18, 2018

Dealership Rating
Employee Rating

Toyota service - Sunnyvale, CA I had Mr. Bill Moody as the service rep for my car. He was very responsive and explained the problems of my car clearly. Job well done. Thumbs up! I w More

by LX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: I do not remember the reps that I have worked with in past years.

Oct 18, 2018

Toyota Sunnyvale responded

Thanks for leaving this wonderful feedback. Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day. James Austin | jamesaustin@toyotasunnyvale.com

October 15, 2018

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Employee Rating

BEST SERVICE REPS I ENJOY GOING TO TOYOTA SUNNYVALE ESPECIALLY IF BILL MOODY IS THE REP ON DUTY. HE MAKES ME FEEL CONFIDENT THAT MY CAR WILL BE GIVEN THE BEST ATTENTIO More

by erlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hector Cisneros

Oct 15, 2018

Toyota Sunnyvale responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. James Austin | jamesaustin@toyotasunnyvale.com

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