Bill Stevenson
Bill Stevenson at Crown Mercedes-Benz Dublin

Bill Stevenson | Page 3

Sales Associate

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

5.0
114 Reviews
5.0

114 Reviews

Write a Review

114 Reviews of Bill Stevenson

October 27, 2021

Dealership Rating
Employee Rating

Excellent service by a friendly, knowledgeable and professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommen More

by tnparker926
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Tippie

Oct 28, 2021

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review and recommendation! We are so glad that our team could provide you with the quality service that you deserve! We are honored to have had the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

Dec 16, 2021

tnparker926 responded

This is an update to my previous review. I received a good experience when purchasing the vehicle. However, I was later disappointed when I was told the dealer would handle the transfer of my registration and after a month went by this did not occur. I checked with the BMV and was told "dealers will tell you anything to sell you a car". I then discovered that I was sold a vehicle that still had a lien on the title from the previous owner. I have been unable to register the vehicle after almost two months of purchasing it because I keep getting the run-around as to when this will be resolved. This dealership is great at selling vehicles but not very good at responding to issues. I even tried to speak with a manager after repeated attempts to get the correct information and got dumped off in a voice mailbox with no timely response. I would definitely NOT recommend this dealership after further interaction.....and still waiting for a resolution as of this date.

Dec 23, 2021

Crown Mercedes-Benz Dublin responded

Thank you for your review. I can assure you that your issue did not fall on deaf ears. Our accounting department has been working diligently to get this processed. Yes, the previous owner did give us the lending institution where they financed the vehicle and we paid that loan off. Unfortunately it turned out there was a second lien which certainly slowed the process but it has all been handled and both the title and registration are in a FedEx package on their way to you. Marc Wigler, President & GM

October 15, 2021

Dealership Rating
Employee Rating

Bill stevenson was amazing to work with. He was responsive, helpful and went out of his way to accommodate us. More

by Vale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Crown Mercedes-Benz Dublin responded

Vale, Thank you so much for leaving Bill this wonderful review! Providing top-notch service is so important to us, and we are delighted that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with in the future.

September 21, 2021

Dealership Rating
Employee Rating

I purchased my 7th vehicle from Crown Mercedes and Bill Stevenson was hands down the best sales professional that i have ever worked with. Great knowledge and customer service. More

by benzrdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Sexton

September 02, 2021

Dealership Rating
Employee Rating

We had a very nice experience at Crown Eurocars of Dublin. Youssoupha Mbao and Bill Stevenson are both very friendly/personable, professional and knowledgeable. We had previous experiences at other MB More

by jrj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Youssoupha Mbao

Sep 02, 2021

Crown Mercedes-Benz Dublin responded

We greatly appreciate you taking the time to leave us this 5-star review! Providing top-notch service is so important to us, and we are so glad that Youssoupha's and Bill's efforts could meet your satisfaction. We are honored by the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future,

August 29, 2021

Dealership Rating
Employee Rating

Bill Stevenson is great! Went way out of his way to help me. More

by theetrinitygroup
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 04, 2021

theetrinitygroup responded

That is ME !!! He’s a bit on the ; “Damm, we gotta get some Champagne & Cigars for OUR CUSTOMERS” (& of course, I’m a MAN & that sounds AWESOME!!!)LOL 🤣 Sincerely, JJB ; CEO & President THEE TRINITY GROUP *TheeRoofDr ❤️ PLUS #1 of MANY ⁉️

August 13, 2021

Dealership Rating
Employee Rating

I’ve had the best experience with Bill Stevenson ! Best sales rep made it vey easy More

by towerp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Sexton

July 21, 2021

Dealership Rating
Employee Rating

I had a few perks of uncertainty with the sale in the beginning. I thought things would be settled with Tim and then he was not there? We had Corey to help with the sale and Bill and Bryan Moser to he More

by Gab4mm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Tassell , Cory Gasparro

Jul 21, 2021

Crown Mercedes-Benz Dublin responded

Sharon, Thank you for taking the time to share your excellent review! We are honored to have had the opportunity to work with you, and we are delighted that Tim, Cory, Bill, and Bryan provided you with a 5-star experience and met your automotive needs. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than remarkable service in the future. Congratulations on your new vehicle! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with.

July 05, 2021

Dealership Rating
Employee Rating

Bill Stevenson was very professional and helpful during my visit. My purchase experience was satisfying. More

by D
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Tippie

Jul 07, 2021

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that Bill provided you with 5-star assistance and made your visit an all-around success. We wish you the warmest congratulations on your new vehicle- on behalf of Bill and the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more Bill and the team may assist you with in the future.

July 02, 2021

Dealership Rating
Employee Rating

Very informative and friendly. Took good care of the client and assisted me in getting my new car. Process was very smooth and quick. Thank you More

by Abhishek Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Youssoupha Mbao

Jul 02, 2021

Abhishek Kumar responded

Please keep up the good work

Jul 02, 2021

Crown Mercedes-Benz Dublin responded

Abhishek, Thank you so much for your positive review! Providing a smooth and remarkable experience is always our goal, and we are thrilled that our team met your satisfaction. Please do not hesitate to let us know if there is ever anything more we may assist you with in the future. Congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your first service.

June 30, 2021

Dealership Rating
Employee Rating

Very helpful with my repair and Bill Stevenson in sales helped me get my Mercedes me figured out - even though I didn’t buy my van there. Great service from Bill! More

by Toots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kohler

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