Excellent service by a friendly, knowledgeable and
professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommen
professional sales staff. The sales professional even took the time to explain all the features of my vehicle purchase. I would definitely recommend.
More
by tnparker926
Oct 28, 2021 -
Crown Mercedes-Benz Dublin responded
Thank you so much for your wonderful review and recommendation! We are so glad that our team could provide you with the quality service that you deserve! We are honored to have had the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.
Dec 16, 2021 -
tnparker926 responded
This is an update to my previous review. I received a good experience when purchasing the vehicle. However, I was later disappointed when I was told the dealer would handle the transfer of my registration and after a month went by this did not occur. I checked with the BMV and was told "dealers will tell you anything to sell you a car". I then discovered that I was sold a vehicle that still had a lien on the title from the previous owner. I have been unable to register the vehicle after almost two months of purchasing it because I keep getting the run-around as to when this will be resolved. This dealership is great at selling vehicles but not very good at responding to issues. I even tried to speak with a manager after repeated attempts to get the correct information and got dumped off in a voice mailbox with no timely response. I would definitely NOT recommend this dealership after further interaction.....and still waiting for a resolution as of this date.
Dec 23, 2021 -
Crown Mercedes-Benz Dublin responded
Thank you for your review. I can assure you that your issue did not fall on deaf ears. Our accounting department has been working diligently to get this processed. Yes, the previous owner did give us the lending institution where they financed the vehicle and we paid that loan off. Unfortunately it turned out there was a second lien which certainly slowed the process but it has all been handled and both the title and registration are in a FedEx package on their way to you.
Marc Wigler, President & GM
Bill stevenson was amazing to work with. He was
responsive, helpful and went out of his way to accommodate us.
responsive, helpful and went out of his way to accommodate us.
More
by Vale
Oct 18, 2021 -
Crown Mercedes-Benz Dublin responded
Vale,
Thank you so much for leaving Bill this wonderful review! Providing top-notch service is so important to us, and we are delighted that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with in the future.
I purchased my 7th vehicle from Crown Mercedes and Bill
Stevenson was hands down the best sales professional that i have ever worked with. Great knowledge and customer service.
Stevenson was hands down the best sales professional that i have ever worked with. Great knowledge and customer service.
More
by benzrdm
Other Employees Tagged:
CJ Sexton
We had a very nice experience at Crown Eurocars of
Dublin. Youssoupha Mbao and Bill Stevenson are both very friendly/personable, professional and knowledgeable. We had previous experiences at other MB
Dublin. Youssoupha Mbao and Bill Stevenson are both very friendly/personable, professional and knowledgeable. We had previous experiences at other MB dealerships where the sales/service were pretentious and condescending. For this reason, we did not return to purchase MB vehicles for many years. It was refreshing to have a pleasant, service oriented experience again!
More
by jrj
Other Employees Tagged:
Youssoupha Mbao
Sep 02, 2021 -
Crown Mercedes-Benz Dublin responded
We greatly appreciate you taking the time to leave us this 5-star review! Providing top-notch service is so important to us, and we are so glad that Youssoupha's and Bill's efforts could meet your satisfaction. We are honored by the opportunity to work with you. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future,
Bill Stevenson is great! Went way out of his way to help
me.
me.
More
by theetrinitygroup
Sep 04, 2021 -
theetrinitygroup responded
That is ME !!! He’s a bit on the ; “Damm, we gotta get some Champagne & Cigars for OUR CUSTOMERS” (& of course, I’m a MAN & that sounds AWESOME!!!)LOL 🤣
Sincerely,
JJB ; CEO & President
THEE TRINITY GROUP
*TheeRoofDr ❤️ PLUS #1 of MANY ⁉️
I’ve had the best experience with Bill Stevenson ! Best
sales rep made it vey easy
sales rep made it vey easy
More
by towerp
Other Employees Tagged:
CJ Sexton
I had a few perks of uncertainty with the sale in the
beginning. I thought things would be settled with Tim and then he was not there? We had Corey to help with the sale and Bill and Bryan Moser to he
beginning. I thought things would be settled with Tim and then he was not there? We had Corey to help with the sale and Bill and Bryan Moser to help with the final billing etc. Everyone was very attentive with my needs and made me and the car feel special.. I Love the Car! I want to Thank everyone who helped me. Everyone thinks my car is beautiful! The gentleman who helped me with the car's finishing and buffing was very sweet and made my car special. Thank you so much. Sharon Schaffner
More
by Gab4mm
Jul 21, 2021 -
Crown Mercedes-Benz Dublin responded
Sharon,
Thank you for taking the time to share your excellent review! We are honored to have had the opportunity to work with you, and we are delighted that Tim, Cory, Bill, and Bryan provided you with a 5-star experience and met your automotive needs. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than remarkable service in the future. Congratulations on your new vehicle! Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with.
Bill Stevenson was very professional and helpful during
my visit. My purchase experience was satisfying.
my visit. My purchase experience was satisfying.
More
by D
Jul 07, 2021 -
Crown Mercedes-Benz Dublin responded
Thank you so much for your wonderful review! We are so appreciative of the opportunity to work with you, and we are glad that Bill provided you with 5-star assistance and made your visit an all-around success. We wish you the warmest congratulations on your new vehicle- on behalf of Bill and the entire team! Please drive safely, and do not hesitate to let us know if there is ever anything more Bill and the team may assist you with in the future.
Very informative and friendly. Took good care of the
client and assisted me in getting my new car. Process was very smooth and quick.
Thank you
client and assisted me in getting my new car. Process was very smooth and quick.
Thank you
More
by Abhishek Kumar
Other Employees Tagged:
Youssoupha Mbao
Jul 02, 2021 -
Abhishek Kumar responded
Please keep up the good work
Jul 02, 2021 -
Crown Mercedes-Benz Dublin responded
Abhishek,
Thank you so much for your positive review! Providing a smooth and remarkable experience is always our goal, and we are thrilled that our team met your satisfaction. Please do not hesitate to let us know if there is ever anything more we may assist you with in the future. Congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your first service.
Very helpful with my repair and Bill Stevenson in sales
helped me get my Mercedes me figured out - even though I didn’t buy my van there. Great service from Bill!
helped me get my Mercedes me figured out - even though I didn’t buy my van there. Great service from Bill!
More
by Toots