Bill Tegethoff
Bill Tegethoff at Salerno Duane Chrysler Jeep
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Bill Tegethoff | Page 2

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.6
90 Reviews
4.6

90 Reviews

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90 Reviews of Bill Tegethoff

April 03, 2024

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Employee Rating

Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We More

by Kelly and Bill
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Bonilla

March 29, 2024

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Excellent communication from Billy through the entire process. I was able to secure and early morning slot and was able to get the car back within my timeframe. More

by shant.lamba
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Recommend Dealer
Yes
Apr 02, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star review. Your feedback means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

March 28, 2024

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Service was excellent. My car was efficiently handled. I was kept up-to-date on everything. More

by divagirl.divagirl
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 25, 2024

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Bill and team were great! Couldn’t say enough positive things about them. Would recommend to everyone! More

by gina.dewar
Recommend Dealer
Yes

March 23, 2024

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Great customer service. The men at service were friendly and courteous. The service took less time than projected! More

by drrx111
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche, Paul Bonilla

Mar 25, 2024

Salerno Duane Chrysler Jeep responded

We are so happy to get that wonderful feedback on your service experience! We will continue to strive to provide the best for you and our customers. Safe travels! Thanks again for your review and your business.

March 22, 2024

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Service was excellent. My car was done is a short period of time. I am a big fan. More

by kjbrodbeck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 25, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

March 20, 2024

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Efficient , and friendly . Service completed on time with recommendations for maintaining vehicles future existence. Thanks More

by jjennings3
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Recommend Dealer
Yes

Other Employees Tagged: Jaylen

Mar 25, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 star review. We appreciate your business!

March 18, 2024

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Employee Rating

fantastic service. the team really came thru for us - especially the team at the front desk More

by briandavidflood
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuche

Mar 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave your feedback and 5 star review. We appreciate your business.

March 16, 2024

Dealership Rating
Employee Rating

Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four More

by will.howardb
Service Price Transparency
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Recommend Dealer
Yes

March 12, 2024

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Employee Rating

Been trying to get an appointment for a recall. Brought vehicle in. It was told sorry need to order parts. Then never got a call when they came in. Can’t find a date that works. Need loaner if dur More

by tghanna
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 13, 2024

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our sales and service teams do their best to accommodate all of our customers needs. We are looking into this issue and hope to resolve it promptly and accurately.

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