90 Reviews
Write a Review90 Reviews of Bill Tegethoff
April 03, 2024
Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a Wednesday they failed to call and tell me person who is fixing was out sick. Promised me the next day it would be done. The next day they did not return my calls. Friday finally told it was done. Got home- it was still broken! I have had numerous bad experiences with this service center. Billy was obnoxious and rude and yelled at me when i got angry after being told my car was fixed for the second time only to realize it wasn’t. He would not respond when i asked why didn’t they return my calls for two days! More
Other Employees Tagged: Paul Bonilla
March 29, 2024
Excellent communication from Billy through the entire process. I was able to secure and early morning slot and was able to get the car back within my timeframe. process. I was able to secure and early morning slot and was able to get the car back within my timeframe. More
March 23, 2024
Great customer service. The men at service were friendly and courteous. The service took less time than projected! The men at service were friendly and courteous. The service took less time than projected! More
Other Employees Tagged: Matthew Fuche, Paul Bonilla
March 22, 2024
Service was excellent. My car was done is a short period of time. I am a big fan. My car was done is a short period of time. I am a big fan. More
Other Employees Tagged: Matthew Fuche, Felicia Wardrick, Paul Bonilla
March 18, 2024
fantastic service. the team really came thru for us - especially the team at the front desk the team really came thru for us - especially the team at the front desk More
Other Employees Tagged: Matthew Fuche
March 16, 2024
Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four years ago through Jonathan Martinez it was an amazing experience! Comment for Cory Taylor- When I was buying out my Jeep, Cory was unprofessional and made a happy occasion a very negative experience which made me feel very uncomfortable. I believe Cory was upset because he was not making any commission for my loan as the interest rate that he offered was outrageous. He also got annoyed when I would ask any questions and when I found a mistake in the paperwork, which he had to do. If I had a choice I would've walked out and not purchased the car. I will not be buying another car through this Dealer ever again. More
Other Employees Tagged: Jonathan Martinez, Cory Taylor, Matthew Fuche, Felicia Wardrick, Paul Bonilla
March 12, 2024
Been trying to get an appointment for a recall. Brought vehicle in. It was told sorry need to order parts. Then never got a call when they came in. Can’t find a date that works. Need loaner if dur Brought vehicle in. It was told sorry need to order parts. Then never got a call when they came in. Can’t find a date that works. Need loaner if during the week. No call back! More