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Bill Webb
Bill Webb at Hawk Chevrolet of Joliet
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Bill Webb | Page 6

Service Manager

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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4.7
68 Reviews
4.7

68 Reviews

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68 Reviews of Bill Webb

May 09, 2023

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Employee Rating

Took my vehicle in for service. It was quite a big job.It did take a bit of time,Volkswagen did not send all the parts required to get the job done.Once they got in all the parts it More

by Kotlan_09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Ortiz

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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

May 09, 2023

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Employee Rating

The recalls weren’t fixed, in fact the repairs affected something else that was not broken. More

by msmani
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Gibbs

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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Customer Care Manager Bill Webb (815) 773-2156

April 22, 2023

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The customer reps do not know what they are talking about lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much More

by Beaulieu1360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Gibbs, Chris Mullin, Angus Chu, Hector Ortiz , David Hilmes

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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to Customer Care Manager, Bill Webb at (815) 773-2156 to speak to our manager directly.

Jun 07, 2023

Hawk Chevrolet of Joliet responded

We regret to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director, Bill Webb at 815-773-2156 when you have a chance. Thank you, and we look forward to hearing from you.

April 11, 2023

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Awesome service, everyone was great, and my issue was taken care of with a smile. More

by Dgreen122158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mullin, Hector Ortiz , David Hilmes

Helpful
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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2023

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Another trip back for the truck shop, that really should not have been. My truck was returned to me, finally fully repaired, in what I would call record time after the last visit. I'm certain that service More

by bagman64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mullin

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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

April 09, 2023

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Chris and Jennifer provides exceptional service! !! Will be back soon for oil change and maintenance More

by JOHN.KING1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs, Chris Mullin, Angus Chu, Hector Ortiz , David Hilmes

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Jun 07, 2023

Hawk Chevrolet of Joliet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 07, 2023

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Awesome Dealership! ! Very helpful and Friendly. Great Tire Special very happy with the price for 4 . More

by hansendebra
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Recommend Dealer
Yes
Helpful
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Apr 09, 2023

Hawk Chevrolet of Joliet responded

Hi Hansendebra, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2023

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Love the attentiveness and courtesy given. . comfortable waiting area..Great Setvice Department and Sales team.. clean and neat facility More

by MINOR-MORRISFH
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fredi Navarrete, John King, Jennifer Gibbs

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Apr 09, 2023

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

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Clean, friendly and very timely. They were very accommodating of me and my dogs who were with me More

by DEBRALEW99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs, Chris Mullin, Angus Chu, Hector Ortiz , David Hilmes

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Apr 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2023

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Awesome service recommend there service dept car was ready when promised with no issues always friendly More

by 64hoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs, Chris Mullin, Angus Chu, Hector Ortiz , David Hilmes

Helpful
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Apr 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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