Billy Shields | Page 2

Nick provided outstanding service! He provided above and beyond assistance. My questions were answered thoroughly with transparency and options presented to accommodate my situation. H He provided above and beyond assistance. My questions were answered thoroughly with transparency and options presented to accommodate my situation. Highly recommend Mazda of Elk Grove! Excellent service provided by Nick, Garrett, Jarell, and Grant! More

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Friendly people, comfortable atmosphere. They took all the time I needed to make sure I got the vehicle I wanted. No pressure. I had an issue with the vehicle (not their fault) under tryin They took all the time I needed to make sure I got the vehicle I wanted. No pressure. I had an issue with the vehicle (not their fault) under trying circumstances and the whole service crew went well out of their way to resolve it. Outstanding! More

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I have been using their service since I purchased my car from the dealer in 2013. #1 - I trust them to tell me the truth of the maintenance and repairs that are needed! #2 - Their pricing is surprisingly g from the dealer in 2013. #1 - I trust them to tell me the truth of the maintenance and repairs that are needed! #2 - Their pricing is surprisingly good for a dealer auto shop, and they take care of their clients! They have always been incredibly nice. They show authentic care for your concerns and budget. Their service and work has always been top-notch! A shout-out to Billy and his team, they're the best! More

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Just purchased our 4th Mazda from Mazda of EG, and Garrett Oxnaes. We’ve been happy with every purchase and every experience. Garrett Oxnaes. We’ve been happy with every purchase and every experience. More

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There’s a big difference between “What’s it gonna take to get you into this baby right here today?” and “How can I help you find the perfect vehicle for you today?”. That is why we love Mazda of Elk Grove. N get you into this baby right here today?” and “How can I help you find the perfect vehicle for you today?”. That is why we love Mazda of Elk Grove. Nick Ishihara is more like a tailor than a salesman. He is kind, informed, professional, and focused on getting us exactly what we want. The whole purchase process was easy, low stress, and streamlined for our convenience. If you are thinking of buying a vehicle, we recommend you start at Mazda of Elk Grove with Nick. Even if you don’t buy, you’ll be better armed to make an informed decision on your purchase. Great service is as important as making a purchase decision. Billy Shields and his team are our trusted advisors for servicing our vehicles (special shout out to Chris!). We always know exactly what is happening at every step. There are no surprises, and service loaners are available for our convenience. Thanks Mazda of Elk Grove team! We love our Mazda CX-5! More

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Jarell is so friendly and always helpful. Told him what I’m looking for and found me a great car. Told him what I’m looking for and found me a great car. More

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The staff is always on point. They are professional, courteous and very transparent. I bought my lease out and got the absolute best deal. I am very satisfied with the work I had They are professional, courteous and very transparent. I bought my lease out and got the absolute best deal. I am very satisfied with the work I had done on the car. Mazda's repair shop and paint shop are top notch. No one could do a better job on my Mazda 6. Thank you very much for keeping my family happy with your outstanding customer service. You have a very happy and loyal family whonis completely satisfied with your dealership. I highly recommend Elk Grove Mazda, and Especially Garrett Oxanes as your professional salesman! More

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Always a great time here. Deals are great, service is amazing. Will always come back. amazing. Will always come back. More

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I’ve bought a few Mazdas from Garrett now, and each experience just gets better! He is very attentive to what I want and really takes care of me. I’ve brought both of my sisters and my mom to Mazda, an experience just gets better! He is very attentive to what I want and really takes care of me. I’ve brought both of my sisters and my mom to Mazda, and Garrett has sold them all cars! 100% recommend for the best car-buying experience! More

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Thank you for the excellent customer service my wife and I received at Mazda of Elk Grove. Ratish waited for a matching car to come in and notified us immediately so we could get the car we wanted. This i I received at Mazda of Elk Grove. Ratish waited for a matching car to come in and notified us immediately so we could get the car we wanted. This is our 3rd Mazda from this dealership and the sales and finance process was smooth and easy. I do want to point out also the service team is always helpful here and from the cashier to the service manager they all take good care of Mazda Owners! More

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