Bionelky Moronta

I visited this dealership over a month ago with friends to test drive a couple of cars at the very beginning of my car search. They wouldn't take my trade in at the time due to the high mileage my car had to test drive a couple of cars at the very beginning of my car search. They wouldn't take my trade in at the time due to the high mileage my car had. I reached out to the salesman that tended to us and asked about a 2019 Audi Q3 was still available and he said that someone was looking at the car but has not been sold. I placed a deposit via credit card on Friday afternoon 2 hours after our phone conversation to reserve the car for purchase the following day. I called the next morning to talk to the sales rep and told me that their credit card system was down so the deposit was not processed but not to worry as the car is reserved waiting for me. I get to the dealership in the afternoon and test drove the car. As we are sitting with their "finance guy" (who was a gigantic ego along with a know it all attitude)with our completed paperwork to get informed that the car was sold yesterday. Apparently this place lacks interoffice communication skills and any sense of professionalism. Why let me drive this car when it's sold? I found a replacement that was $3000 more than my original car. The best they can do was take $750 off. I declined and walked out after he said that is the best he can do. As I'm leaving he then countered $1000. I declined and informed them that they were giving another party $500 off due to scratches on their car. So you are telling me that you want to start haggling with me starting off at $750? With the deposit made on Fri what makes this worse is that I made arrangements to sell my car in the morning on the way to the dealership. They really didn't seem to care or acknowledge my level of anger and the inconvenience they caused me. I've submitted a complaint to the NJ Dept of Consumer Affairs for deceptive sales practices. This fiasco took over 4 hours. I emplore whoever reads this to save your time & aggravation and visit another dealership instead. Sadly this whole experience reminds me of how they sell cars in Long Island City, Queens at Major World. Talk about convicts selling cars. More

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Very pleasant experience for someone that hate going to car dealers. The only negative for me was penalty for paying cash. car dealers. The only negative for me was penalty for paying cash. More

by maronj64 Verified Customer Verified Customer

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Great place will definitely recommend Thank you for your service and kindness Excellent customer service your service and kindness Excellent customer service More

by omarhn22 Verified Customer Verified Customer

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B is attentive and kind! Felt as though they wanted to help me find the right car and not pressure me into a deal. So thankful and will keep my business here I’m the future f Felt as though they wanted to help me find the right car and not pressure me into a deal. So thankful and will keep my business here I’m the future for sure! More

by modea728 Verified Customer Verified Customer

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Audi meadowlands was efficient, pleasant and easy to work with. Izzy specifically went above and beyond to make our experience as smooth as possible and really listened to all of our needs. I could not recom with. Izzy specifically went above and beyond to make our experience as smooth as possible and really listened to all of our needs. I could not recommend this dealer more !!!! More

by tgarrick10 Verified Customer Verified Customer

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Nice people that are fair to deal with. Do used car dealership is in an unusual location which is fine. However, the road it is located on is broken up and bumpy. It makes it hard to evalua Do used car dealership is in an unusual location which is fine. However, the road it is located on is broken up and bumpy. It makes it hard to evaluate a test drive. I am waiting what feels like too long a time for some touch up paint for my used purchase. Other than that I would recommend dealing with these people. More

by Bill Verified Customer Verified Customer

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We had a good experience. Employees were polite, open, honest, and easy to work with. Employees were polite, open, honest, and easy to work with. More

by Nobody Verified Customer Verified Customer

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Honest, easy to work with, and straightforward. That’s about all I have to say. That’s about all I have to say. More

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Great courteous staff, very customer friendly. Showroom could be more attractive and appealing to the eye Showroom could be more attractive and appealing to the eye More

by simplyct12 Verified Customer Verified Customer

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The dealer ship was great friendly understood my needs and explained everything to me I would never go anywhere else! and explained everything to me I would never go anywhere else! More

by atp1252 Verified Customer Verified Customer

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