Izzy Bawab

I visited this dealership over a month ago with friends to test drive a couple of cars at the very beginning of my car search. They wouldn't take my trade in at the time due to the high mileage my car had to test drive a couple of cars at the very beginning of my car search. They wouldn't take my trade in at the time due to the high mileage my car had. I reached out to the salesman that tended to us and asked about a 2019 Audi Q3 was still available and he said that someone was looking at the car but has not been sold. I placed a deposit via credit card on Friday afternoon 2 hours after our phone conversation to reserve the car for purchase the following day. I called the next morning to talk to the sales rep and told me that their credit card system was down so the deposit was not processed but not to worry as the car is reserved waiting for me. I get to the dealership in the afternoon and test drove the car. As we are sitting with their "finance guy" (who was a gigantic ego along with a know it all attitude)with our completed paperwork to get informed that the car was sold yesterday. Apparently this place lacks interoffice communication skills and any sense of professionalism. Why let me drive this car when it's sold? I found a replacement that was $3000 more than my original car. The best they can do was take $750 off. I declined and walked out after he said that is the best he can do. As I'm leaving he then countered $1000. I declined and informed them that they were giving another party $500 off due to scratches on their car. So you are telling me that you want to start haggling with me starting off at $750? With the deposit made on Fri what makes this worse is that I made arrangements to sell my car in the morning on the way to the dealership. They really didn't seem to care or acknowledge my level of anger and the inconvenience they caused me. I've submitted a complaint to the NJ Dept of Consumer Affairs for deceptive sales practices. This fiasco took over 4 hours. I emplore whoever reads this to save your time & aggravation and visit another dealership instead. Sadly this whole experience reminds me of how they sell cars in Long Island City, Queens at Major World. Talk about convicts selling cars. More

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Efficient /well trained /polite / easy to deal / talk to people/ helpful/ extremely pleasant environment / GREAT DEALARSHIP ! Keep up the good work! Thank you! people/ helpful/ extremely pleasant environment / GREAT DEALARSHIP ! Keep up the good work! Thank you! More

by CMSANDOR Verified Customer Verified Customer

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Audi meadowlands was efficient, pleasant and easy to work with. Izzy specifically went above and beyond to make our experience as smooth as possible and really listened to all of our needs. I could not recom with. Izzy specifically went above and beyond to make our experience as smooth as possible and really listened to all of our needs. I could not recommend this dealer more !!!! More

by tgarrick10 Verified Customer Verified Customer

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Great deal, Very professional, smooth delivery process and exceptional service and our salesman Izzy was phenomenal and exceptional service and our salesman Izzy was phenomenal More

by TJSMITH1 Verified Customer Verified Customer

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Izzy and Roberto were friendly and very professional, car was clean and ready at the time we agreed and the process was quick was clean and ready at the time we agreed and the process was quick More

by nelson06_7 Verified Customer Verified Customer

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Exceptional service every time i come in, all my needs are always met. I would recommended 100% are always met. I would recommended 100% More

by allen100 Verified Customer Verified Customer

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They made my car purchase experience, easy and quick. One of my best experiences in purchasing new car. One of my best experiences in purchasing new car. More

by HMMM Verified Customer Verified Customer

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My salesman was very helpful Thanks him for all help he did best job Will buy and use him for my next car did best job Will buy and use him for my next car More

by YAP9999 Verified Customer Verified Customer

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The dealer ship was great friendly understood my needs and explained everything to me I would never go anywhere else! and explained everything to me I would never go anywhere else! More

by atp1252 Verified Customer Verified Customer

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I had such an easy and seamless experience at this dealership. Michael Boden is the best! dealership. Michael Boden is the best! More

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