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Bob Carlow
Bob Carlow at 112 Mitsubishi
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Bob Carlow

Sames Manager

112 Mitsubishi

2004 NY-112
Medford, NY 11763

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4.0
8 Reviews
4.0

8 Reviews

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8 Reviews of Bob Carlow

February 15, 2024

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Employee Rating

They are liars, they don't care about negotiating; I bought a 2023 car, the car was defective, I have been there several times and they repaired one More

by alex19898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Costabile, Francisco DeLossantos , Jimmy Castelli, Andy Kitzen

Helpful 1
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January 10, 2024

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Employee Rating

Servce no good at all they all liers they lied to me so many times about my car getting it fixed More

by alejandromorales0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tammy Groody , Jimmy Castelli, Andy Kitzen

Helpful 1
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December 04, 2023

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Employee Rating

We like the attention received and the friendliness of the people there. The techs, staff and sales personnel are amazing More

by IMRAPAISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaspar Desimone Jr , Sergio,

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October 30, 2023

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Service dept is a pleasure to deal with. Honest and forward. I’ve never had an issue with them. More

by NYTACKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinny Cerniglia, Gaspar Desimone Jr, John Hertlein, Alfredo Deida, Bart mandaro, Joe Froehlich, Nick Williamson , Jimmy Castelli, Mario Datillo

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July 11, 2023

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The sales and service department did everything possible to make us happy. They gave a fantastic trade value. More

by RJD82573
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Costabile, Vinny Cerniglia, Francisco DeLossantos , Jimmy Castelli

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Jul 19, 2023

112 Mitsubishi responded

Dear Happy Customer We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs. You may only need an Oil change and tire rotation; all our Mitsubishi factory certified technicians will give your Mitsubishi a full and complimentary 28-point check. Here at 112 Mitsubishi in Medford as well as out east to Mitsubishi service in Riverhead the Hamptons or any location on the east end of Long Island 112 Mitsubishi is the closest to you. akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

Nov 07, 2023

RJD82573 responded

After i posted positive comments in early July, I wish i had waited. I ended up being extremely dissatisfied with the follow through, service and rational for them not reimbursing me for the second key 100% was a joke. They claimed I still owed money on a new title they forgot to charge me so they would only pay part of what was promised. My recommendation is go somewhere else when all was said in done, they are used car sales people.

April 17, 2023

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Employee Rating

Was Very Nice and they treated me well and attended my goals and expectations from the beginning to the end More

by ANDREWVALLE007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francisco DeLossantos , Andy Kitzen, Alvaro Martinez

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Apr 18, 2023

112 Mitsubishi responded

We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

April 07, 2023

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Employee Rating

Friendly atmosphere and great prices. Go see Vinny in sales, he really helped me out. More

by RONKO82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vinny Cerniglia, Francisco DeLossantos , Jimmy Castelli, Andy Kitzen

Helpful
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Apr 08, 2023

112 Mitsubishi responded

We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

April 06, 2023

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Employee Rating

I recently purchased a car from this dealership and want to share my experience. Everyone was very professional. Finance and sale department were great. More

by casanova3001_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vinny Cerniglia, Francisco DeLossantos , Jimmy Castelli, Andy Kitzen

Helpful
Report | Print
Apr 06, 2023

112 Mitsubishi responded

We here at 112 Mitsubishi in Medford Long Island NY www.112mitsubishi.com appreciate you taking the time out of your busy day to give us your feedback. We are Under new ownership and strive for 100% customer satisfaction. We will keep this excellent and satisfied review on record so please mention this when we see you for all your automotive needs akitzen@112mitsubishi.com Thanks again Andy Kitzen General Manager 631 490 4990

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