John Hertlein

Great sales person, poor upper management. John is probably one of the best sales person that I have ever met. He was very responsive and even called after his normal working hours to tr John is probably one of the best sales person that I have ever met. He was very responsive and even called after his normal working hours to try and do everything that he could for us. It was the “general management” that were not customer orientated. We made an offer on a vehicle and were willing to finance just so they could get their “kickback” from financing even though we did not have to finance. With that price, my offer was less than $1,000 from their asking price with me doing them that favor. They would not budge. In fact they told me that if I did not finance, I would have to pay $2,500 more for the car. There were also some questionable fees… a transfer/delivery fee of almost $1,000 even though we would pick up the car. The internet price listed is no where near what you will pay for the car. You literally have to add at least $5,000 before you even get to taxes and DMV fees. The car that we wanted has been there over 6 months. They have driven it another 1,500 miles over what they have listed and just had to replace the windshield. So the value of the car keeps going down the longer they have it, but for less than a $1,000, they will not budge. I feel bad for the sales people because our sales person had the car sold, upper management prevented the sale. This means my sales person lost a sale. It would have been nice if they would have worked with us instead of just turning us down, even though we were willing to finance for them and help them out. The prices online are definitely false advertisement and just a way to get you in the door! Never have seen something to this extreme before in my life. More

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Good experience at 112 Mitsubishi and with the salesperson John. Everyone was knowledgeable and professional. salesperson John. Everyone was knowledgeable and professional. More

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112 Mitsubishi has the best staff. Vehicle was in and out. GREAT Prices on new cars too! Vehicle was in and out. GREAT Prices on new cars too! More

by KIMWITTNEBEN Verified Customer Verified Customer

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Good dealership. No sales pressure. Everything went well. John Hertlein was excellent. He answered all questions with ease and professionalism. Great experience. No sales pressure. Everything went well. John Hertlein was excellent. He answered all questions with ease and professionalism. Great experience. More

by Andy B. Verified Customer Verified Customer

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We would like to thank our sales team Alex John and finance Henry From start to finish we never felt pressured The whole process was very friendly and we would recommend others Unlike some other dealer finance Henry From start to finish we never felt pressured The whole process was very friendly and we would recommend others Unlike some other dealers we have dealt with More

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Great people and great service. Top notch. We will be back when it’s time to buy again. They meet you to make a deal happen Top notch. We will be back when it’s time to buy again. They meet you to make a deal happen More

by ejg50 Verified Customer Verified Customer

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John Hertlein was amazing! Great help, answered all our questions, and we happily drove off on a Kia Telluride 2021. I highly recommend him if you are looking for a knowledgea Great help, answered all our questions, and we happily drove off on a Kia Telluride 2021. I highly recommend him if you are looking for a knowledgeable salesman. More

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John H was easy to deal with kept in touch with all updates on the purchase. Left happy with the vehicle that I wanted. Doug the finance guy was lovely also…Tip Top! updates on the purchase. Left happy with the vehicle that I wanted. Doug the finance guy was lovely also…Tip Top! More

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John Hertlein vere friendly and helpful Love the service he give me ill recommended Jay, Henry service he give me ill recommended Jay, Henry More

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Service dept is a pleasure to deal with. Honest and forward. I’ve never had an issue with them. Honest and forward. I’ve never had an issue with them. More

by NYTACKLE Verified Customer Verified Customer

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