Bob Dempsey
Bob Dempsey at Bridgewater KIA

Bob Dempsey | Page 2

Service Manager

Bridgewater KIA

300 Finderne Avenue
Bridgewater, NJ 08807

4.7
70 Reviews
4.7

70 Reviews

Write a Review

Dealership Experience

24 yrs, 5 mos

70 Reviews of Bob Dempsey

June 01, 2023

Dealership Rating
Employee Rating

Professional and always helpful and happy to see me. Issues are fix immediately and my car was ready at the time I asked. More

by Insightsforexcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Sumser , Carol Meier

Jun 02, 2023

Bridgewater KIA responded

We are excited to read that our Service Team was professional and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

June 01, 2023

Dealership Rating
Employee Rating

Great dealership. Very personalized service. I owned Kias (Kia Rio, Kia Optima and Sportage) for last 15 years. I use this dealership for service. More

by Nitin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Pyo, Hunter Brito , Michael Wyatt

Jun 02, 2023

Bridgewater KIA responded

Nitin, we are honored you took the time to leave us a five-star review. Thank you for always trusting us here at Bridgewater Kia with your vehicles. We are available for you in the future if you have any other automotive needs.

May 07, 2023

Dealership Rating
Employee Rating

I owned KIA vehicles for 20 + years. All these years I never used any other service facility. Mechanics are very well trained, other staff members are also easy to deal with. More

by Nitin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Bridgewater KIA responded

Hello Nitin, thank you for your kind review and for choosing Bridgewater Kia! We're happy we could help. Please let us know if you have any further questions about the services you received.

February 06, 2023

Dealership Rating
Employee Rating

Taylor is fantastic, super helpful and keeps you informed of what is going and makes realistic recommendations. I highly recommend KIA Bridgewater based on the service provided by Taylor and the res More

by Pattengrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Charles, Taylor Sumser , Carol Meier

Feb 06, 2023

Bridgewater KIA responded

Each and every day, the Sales Team of Bridgewater Kia strives to be excellent. Perfect ratings and reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

January 19, 2023

Dealership Rating
Employee Rating

Taylor was very nice and professional. He assisted me and communicated clearly what work my vehicle needed. Five stars for him and Bob the service manager. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Sumser

Jan 20, 2023

Bridgewater KIA responded

We thank you for entrusting us with your service needs Robert. You deserve nothing but the best and we are happy that we could provide the best experience for you here at Bridgewater Kia.

November 12, 2022

Dealership Rating
Employee Rating

Taylor was who I dealt with most as he was the one who was in charge of my car as I needed a new engine etc. He was very pleasant and available when I had questions. The rest of the staff I dealt with wer More

by Jill North
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Taylor Sumser , Carol Meier

Nov 14, 2022

Bridgewater KIA responded

Hi Jill, we know how stressful your car repairs can be. Thank you for choosing Bridgewater Kia to provide you with a helpful and pleasant dealership experience. Our Service Team of professionals here appreciates you taking the time to leave us your positive five-star review. Please don't hesitate to reach out if there's anything else we can do.

July 29, 2022

Dealership Rating
Employee Rating

Service my vehicle quickly and professionally. The needed to order the part and informed me of the situation and repair it the same day the part was received. More

by Kc39red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carol Meier

Aug 03, 2022

Bridgewater KIA responded

We are pleased to learn of the excellent experience you had with our Service Department in getting your vehicle repaired quickly to get you back on the road. The Bridgewater Kia Team invites you back for any future automotive needs you may have.

June 21, 2022

Dealership Rating
Employee Rating

I left my car for service at this dealership. When I picked up the car my Handicapped plackard that hung on the front mirror was missing. When I called they denied they did anything with it and More

by Lenray
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Carol Meier

Jun 23, 2022

Bridgewater KIA responded

Hello, Thank you for taking the time to provide us with your feedback. We take our customer feedback very seriously and I would like to speak with you about your recent service visit and communication with our Service Department. Can you please email me your preferred contact method so we can discuss this further? Thank you. Bob Dempsey rdempsey@bridgewaterkia.com

June 07, 2022

Dealership Rating
Employee Rating

GREAT PROFESSIONAL SERVICE AND PEOPLE WHO REALLY CARE ABOUT YOU. THE BEST SERVICE DEPT IN THE AREA LED BY BOB DEMPSEY. IT WAS A PLEASURE WORKIN WITH TAYLOR AND CAROL More

by lborowski1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Taylor Sumser , Carol Meier

Jun 09, 2022

Bridgewater KIA responded

Hi there, in order to deliver the best experience possible, we try to set high expectations for ourselves and our Service Department. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Bridgewater Kia.

May 08, 2022

Dealership Rating
Employee Rating

Thank you for fixing my car at the last minute you guys Rock special thanks to Carol More

by mariamazzetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Taylor Sumser , Carol Meier

May 08, 2022

Bridgewater KIA responded

Thank you for the positive comments! Bridgewater Kia wants the best for you and is dedicated to your needs! Let us know if you need anything else! Take care!

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