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Bob Erickson

Overview Reviews (115) Inventory (338)

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Bob Erickson

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Bob Erickson | Page 2

Vice President of Sales

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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3.7

115 Reviews

Overview Reviews (115) Inventory (338)

Dealership Experience

11 yrs, 5 mos

Industry Experience

23 yrs

Specialties & Trainings

NADA Dealer School Graduate

Ally- MRO Dealer Certificate

Customer First Award For Excellence 2017,2018

Scholar Athlete Sponsor 2017,2018

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3.7

115 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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115 Reviews of Bob Erickson

March 19, 2022

Dealership Rating

Employee Rating

Every time I bring my car to get service they fix one thing and break something else and then new parts takes 2 to 3 weeks before it come in this has been going on from August of last year. thing and break something else and then new parts takes 2 to 3 weeks before it come in this has been going on from August of last year. More

by Norman

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Brian Dennis, Lemar Davis , Rob Aristy

Helpful 0

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Apr 06, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Norman, this review is very disappointing to receive. We strive to deliver efficient and professional service, and we would never intentionally damage a customer's property. We apologize for the delays you have experienced with your vehicle and would appreciate another opportunity to speak with you to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to reach out to us directly. Thank you, Customer Care Team - (877)-811-9330

February 25, 2022

Dealership Rating

Employee Rating

Thank you for a truly exceptional experience. Jimmy and the rest of the staff are amazing. The white glove treatment with the red carpet rollout. I got treat as if I was buying a Rolls Royce. Tha Jimmy and the rest of the staff are amazing. The white glove treatment with the red carpet rollout. I got treat as if I was buying a Rolls Royce. Thank you Eastchester. More

by Albert905

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Couvertier, Lemar Davis, Leroy Griffiths, Charles Stanley, Shawn Cameron , Rob Aristy

Helpful 0

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Feb 25, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Albert! We are so glad to hear that you had such a successful purchase experience working with JImmy and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 23, 2022

Dealership Rating

Employee Rating

Excellent seand staff! Worked on getting me the best price possible and they come through 150% I highly recommend this dealership to everyone. I am very satisfied with my n Worked on getting me the best price possible and they come through 150% I highly recommend this dealership to everyone. I am very satisfied with my new Durango and I will be sending my friends and family to them for their next lease or purchase.. More

by Mcap1206

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Steven Davis, Ernest Smith, Michael Brown, Charles Stanley, Shawn Cameron, Rob Caballero , Shelly

Helpful 0

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Feb 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business and are so happy to hear that you had such a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely in your new Dodge Durango, and we hope to see you back again down the road!

February 08, 2022

Dealership Rating

Employee Rating

Sales Rep, and manager was very helpful. They provided valuable information, and helping me select a vehicle valuable information, and helping me select a vehicle More

by CDAIS3960

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Anthony Couvertier, Frank Pena, Julio Nunez, Lemar Davis, Frank Perez, Chris Dayka , Rob Aristy, Kayla Benitez

Helpful 0

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Feb 09, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review. We are glad that you enjoyed working with our team. Your business is appreciated by the Eastchester Chrysler Jeep Dodge Ram crew.

January 21, 2022

Dealership Rating

Employee Rating

I am very disappointed with the service that I received so far on my vehicle I'm waiting too long to get it fixed from August so far on my vehicle I'm waiting too long to get it fixed from August More

by Norman

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: Brian Dennis, Lemar Davis , Rob Aristy, Matt Lee hes the worst finance manager ever and hes a thief

Helpful 0

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Feb 07, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Norman, we are very sorry to hear that you haven't received the efficient, top-notch service we expect from our team. Your experience is important to us and we want to ensure that all your concerns are addressed from here on out, so please don't hesitate to give us a call at your convenience. Thank you, Customer Care Team - (877)-811-9330

October 21, 2021

Dealership Rating

Employee Rating

Excellent customer care. They were very transparent throughout my entire ordeal. Rosemary was patient, kind and responsive to every concern. I definitely recommend this dealership. throughout my entire ordeal. Rosemary was patient, kind and responsive to every concern. I definitely recommend this dealership. More

by CALVINDUBLIN

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, Javier Echeverria, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Helpful 0

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Oct 21, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your wonderful review and kind words about the Eastchester Chrysler Jeep Dodge Ram team! We appreciate your confidence in our work, and we look forward to helping you again next time.

September 22, 2021

Dealership Rating

Employee Rating

Professional fast and easy oil changes Great staff I Professional fast and easy oil changes Great staff I always choose east jeep for 10 years nothing but the best. Professional fast and easy oil changes Great staff I always choose east jeep for 10 years nothing but the best. More

by BIGWHEATS2525

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Lemar Davis, Maggie Matir, Richard Reid

Helpful 0

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Sep 23, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We appreciate your business over the years and are thrilled to hear that you had such a successful service experience working with the Eastchester Chrysler Jeep Dodge Ram team. Safe travels, and we hope to see you back next time!

September 06, 2021

Dealership Rating

Employee Rating

Very helpful honest people to deal with device department was a pleasure and the manager Bobby Ericsson really gave me a great deal and made me feel at home was a pleasure and the manager Bobby Ericsson really gave me a great deal and made me feel at home More

by michael@go2websmith.com

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Dennis, James Collier, Mike Chavez, Reginal Blue, Michael Brown, Shawn Cameron

Helpful 0

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Sep 07, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Michael, it makes our day to hear that Bobby and the team gave you a five-star experience! Thank you for taking your business to Eastchester Chrysler Jeep Dodge Ram, and for sharing your positive review. We hope you are loving your new vehicle!

July 31, 2021

Dealership Rating

Employee Rating

Staff is great.Mr Day is the best and utmost gentlemen. COULD USE SOME PAPER TOWELS AND SOAP IN THE MENS ROOM. xxx ON GUYS SOAP AND PAPER...WE CAN DO BETTER.....OTHERWISE FANTASTIC COULD USE SOME PAPER TOWELS AND SOAP IN THE MENS ROOM. xxx ON GUYS SOAP AND PAPER...WE CAN DO BETTER.....OTHERWISE FANTASTIC More

by seabroo38

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lemar Davis, Kevin Marciano, Maggie Matir, Chris Dayka , Rob Aristy, Kayla Benitez

Helpful 0

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Aug 02, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for posting about your experience. We will share these comments with our team!

July 07, 2021

Dealership Rating

Employee Rating

Truly love this dealership I’ve been buying and servicing my vehicles here for 8 years place is fantastic and will continue to buy and service my vehicles here for years to come my vehicles here for 8 years place is fantastic and will continue to buy and service my vehicles here for years to come More

by Mmarck21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julio Nunez, Jimmy Somma, Lemar Davis, Frank Perez, Kevin Marciano, Maggie Matir, Richard Reid, Rob Caballero , Rob Aristy

Helpful 0

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Jul 08, 2021 -

Eastchester Chrysler Jeep Dodge Ram responded

This review made our day! Thank you for your kind words and ongoing support - we're truly grateful to have earned your loyal business. Drive safe and see you next time, from all your friends here at Eastchester Chrysler Jeep Dodge Ram!

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